Ward Clerk

7 months ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

Perform reception desk duties, dealing with patient enquiries, directing patients to waiting areas/beds and ensuring effective communication at all times. Answering the telephone and taking messages. Report to the ward manager items for repair and liaises with the works department by following agreed procedures. Arranging Day Case, Ward Attender and booked admissions work as agreed with the Ward Manager.

Monitor Ward activity. Ordering ambulances and making out-patient appointments as and when required. Liaise with other departments and disciplines Ensure reports and referral letters are escalated to the appropriate people/department within timescales. Prepare medical administration documents.

Prioritising work load and work on own initiative. Ensures case notes are assembled following written guidelines and documentation contained therein is correct. High quality standards are to be maintained before release from wards Ensure written and verbal communication for pre and post discharge is followed through to other health professionals, e.g. GPS and Social Services.

Prepare for doctors ward rounds, maintaining an efficient and effective filing system is in place. Provides appropriate cover for other ward clerks as required during sickness, absence and annual leave. Assists with the training of new staff. Assist with maintaining Health and Safety at work.

Maintain and update the patient ICS computer system and Bed management Module. Complies with the requirements of the Caldicott Report, Data protection Act, Access to Health Records Act and subsequent legislation issued in relation to computer retained data, preserving the confidentiality of patient identifiable data at all times.


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