Support Service Worker

6 months ago


Middlesbrough, United Kingdom Thirteen Full time

**Join us as a Support Service Worker at Thirteen Group**:
Are you a** **strong team player, who is non-judgemental, empathetic and resilient to working in an environment that is responsive to the complex needs of individuals?

**Role Overview**:
**Thirteen Group** is on the lookout for a** Support Service Worker to **join our homeless families project at Penrith Road, Middlesbrough. The role is a local authority commissioned service, providing 24 hour cover, 7 days a week on a shift working rota, including sleepovers. The role is challenging but extremely rewarding when the interventions we provide are successful and families eventually move on and sustain their accommodation.

**Thirteen Benefits**:

- Salary - £23,767 per annum (Pay Award Pending)
- Pension up to 10% employer contributions.
- Tusker Salary Sacrifice Electric Vehicle Lease Scheme.
- Tdar our Discount and Reward platform giving you huge savings on everyday brands.
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Buy/Sell Annual Leave

**Key Responsibilities**:

- Helping vulnerable and complex households gain their independence in preparation for move-on to settled accommodation within the community.
- Robust support planning and risk management process.
- Professional standards must be maintained during case management discussions with key stakeholders, ensuring the right outcome is achieved for our families.

**About You**:

- NVQ L2 or equivalent, or commitment to attain NVQ L2.
- Youll be professional and flexible in your approach.
- Knowledge of safeguarding and child protection arrangements is important, as is experience of working in a multi-disciplinary environment.
- Ability to communicate with fellow professionals and customers, ensuring all parties are included in the decision-making process.
- Experience of using a case management system to record accurate data in a timely manner.
- Youll contribute positively to a customer driven service and ensure continuous improvement with a proven ability to analyse and solve day to day problems.

**Why Thirteen Group?**:
Were more than just a housing association were a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team thats local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.

**Interested?**:
For more details, please refer to the attached documents.

If youd like to talk more about the role please contact Julia Kett (Care and Support Team Leader) on 07876137332 for an informal discussion.

**NO RECRUITMENT AGENCIES, please.**

**Are You Ready for a Rewarding Challenge?**:
Join us at Thirteen Group and be a part of our vision to improve lives every day. **APPLY NOW** and start your journey towards making a meaningful impact in our community


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