Customer Support

2 weeks ago

Dinnington, United Kingdom Dynamite Recruitment Solutions Ltd Full time

Customer Support
Monday to Friday - Permanent
Competitive Salary
The role:

- To offer administrative support to our customers
- To provide a high level of customer service at all times
- To manage high levels of inbound and outbound calls to our customer base
- To offer first line support to existing or new customers
- To manage all customer queries effectively
- To communicate with our technicians and other departments within the business
- Will have good administration skills
- Will have customer service experience
- To be confident dealing with customers over the phone
- Will be computer literate including the use of excel
- Will be able to multitask and prioritise workload
- Will have a proactive and self-motivated attitude to work
- Will be able to work well independently as well as part of a team
- Will take full ownership and accountability for everything they touch

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