Dementia Adviser

**About The Role**:
**Location**: Hybrid role - Home based in Norfolk and Waveney with work out in the Community.

**Hours**:21 per week

We are hoping to welcome an approachable and knowledgeable Dementia Adviser to work in the Norfolk and Waveney area.

With us, you will have the rewarding opportunity to provide support and guidance to people living with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives.

This role supports people pre and post diagnosis, when we interact compassionately face to face, by telephone, in writing and virtually to give people the tools and knowledge to make informed decisions about their future. You will assist people to access other services, by signposting and referring.

You will provide community based, face to face services for an increased level of support for more complex cases. Managing referrals and assisting people in assessing their information needs in a person-centred manner is key to this role.

Our Dementia Advisers work hard every day to make a true difference in people’s lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you to realise your potential and shape a career with Alzheimer’s Society.

**About you**

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You will have:

- Working experience of assessing people face to face and an ability to assess their needs.
- Experience of delivering advice and guidance with a non-judgmental approach.
- A solid and compassionate understanding of dementia and the needs of those living with dementia and their carers.
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially.
- Strong organisational and time management skills to manage your case load of clients effectively.
- Excellent communication skills, both verbal and written, with the ability to adapt your approach to ensure understanding at all levels.

You will:

- Be passionate about making a positive difference to the lives of those affected by dementia.
- Demonstrate optimism, be engaging, and be a pragmatic individual.
- Be approachable and friendly, with excellent interpersonal skills.
- Great IT skills and the ability to use Microsoft packages confidently.
- Be able to work collaboratively with other team members.
- Be able to travel across Norfolk and Waveney independently.

**About Alzheimer's Society**:
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

**Our Values**

We are **Determined to make a difference** when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

**Equal Opportunities**

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.