Cleaner

5 months ago

Edinburgh, United Kingdom Buzz Bingo Full time

**Do you have a passion for delivering excellence? Do you take pride in your work? Do you have excellent attention to detail? If yes, we would like to hear from you**
***
**Join us as a Specialist Cleaner in our Meadowbank Club offering a 15 Hour contract which is fully flexible over 7 days.**

**Join Our Team of Remarkable People**

At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way

We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

**The Role You’ll Play**

As Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden.

**Get Lucky with Our Benefits**

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. This means you’ll have access to:

- Thrive App - for your mental wellbeing approved by the NHS
- My Eva - an online financial expert to help with any money-related matters
- Buzz Brights Apprenticeships including - Customer Service Level 3
- Buzz Learning, our digital learning platform with access to 100s of online courses
- The Greatest Show - Presenter Training
- In-house Training - Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Refer a Friend Scheme
- Pension Scheme

**Your Responsibilities as Part of Our Team**
- Carry out the tasks as detailed in the Standard Bingo Club Cleaning Specification and the Focus the Buzz Cleaning Learning Log
- Ensure that the Club is always clean and presentable
- Make sure that the Bar area and Bingo Garden is cleaned to the highest required standard of cleanliness
- Adhere to COSHH regulations in relation to the use of chemicals
- Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines
- Follow Supplier recommended instructions in the use of cleaning equipment and materials
- Report any equipment faults to Club management immediately
- Work in conjunction with Club management to identify and resolve any cleaning issues that arise
- Provide an excellent level of customer service to our customers by being polite and courteous at all times when Customers are in the Club, Bar area or Bingo Garden
- Maintain a professional relationship with Customers and Colleagues
- Work flexibly within operational hours as defined by the needs of the business
- Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management
- Make sure that all doors are clear and safe with fire chains removed in the case of an emergency
- Comply with Buzz Bingo policies and procedures at all times
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

**The Winning Combination We’re Looking For**
- Experience delivering first class cleaning standards in a commercial environment
- A proven track record in routine cleaning work
- You have good knowledge of cleaning materials
- Excellent attention to detail within your role
- You are happy to carry out the physical aspects of your role
- Take ownership of your role and always aim to exceed customer expectations
- Great at working with others and provide support whenever you can
- You can communicate well with others and build strong working relationships with Colleagues
- You remain resilient and determined in your work and always aim to exceed targets

**Applicants must be 18+

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