Senior UX Researcher- Uk

Introduction

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on

Your Role and Responsibilities

IBM’s clients are some of the world’s leading companies and you will be part of a large-scale

enterprise challenging projects to build and support technical solutions for their needs. You will have

access to the latest education, tools and technology, and a limitless career path with the world’s

technology leader. Come to IBM and make a global impact

We are looking for a talented User Experience (UX) Researcher who is passionate about making a difference in the world through responsible, data-driven innovations.

Based out of the IBM Hursley Design Studio in the UK**, you’ll work closely with a largely co-located cross functional project team (including designers, product managers, and

engineers). Your research findings and insights will drive the design and development of user-centered solutions to ensure our products deliver exceptional user experiences.

As a member of a global design org, you will join an established, growing, and impactful team of user researchers responsible for leading and driving user-centered research initiatives.

Rigor, attention to detail, insatiable curiosity, and a willingness to learn will be critical as you work in this rapidly evolving space in the industry.

**Please note, this position involves working onsite at least 3 days per week at our stunning Hursley location near Winchester where you’ll benefit from our collaborative design studio culture as well as working in-person with your product team mates.

As an Advisory UX Researcher, you will shape UX research strategy, mentor other researchers, and demonstrate impact and influence on product roadmaps. You’ll be uncovering often unarticulated user needs and connecting those to business goals. You will define, prioritize, and execute a program of research using a range of qualitative and quantitative methodologies, and communicate actionable insights to stakeholders. You will identify and connect with our target users, becoming their advocate through research, influencing our product design as to provide innovative solutions that best meet their needs. Your insights will inform products used by customers across the world. You will demonstrate leadership, technical curiosity, and tenacity whilst partnering with some of the leading technologists in the field, and will translate findings tailored for your audience, including senior and executive leaders.

Required Technical and Professional Expertise
- Proven extensive experience conducting user research throughout the entire product development lifecycle.
- Strong leadership skills, with experience leading/mentoring other UX researchers and proven experience contributing to the growth of a research practice.
- Expertise in both qualitative and quantitative research methods.
- Proficiency in data collection and analysis, and the ability to triangulate customer insights from a combination of data sources to derive meaningful insights.
- Solid understanding of UX principles, design thinking, and human-centered design processes.

Preferred Technical and Professional Expertise
- Excellent communication and presentation skills, with the ability to leverage storytelling to effectively convey complex research findings and recommendations to diverse stakeholders. Emphasis on executive-level communication.
- Demonstrated experience in collaborating with cross-functional teams and driving UX research initiatives within an agile product development environment.
- Passion for user-centered design, empathy for users, and a commitment to delivering exceptional user experiences.
- Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, User Experience Research, or a related field. A Ph.D. is a plus.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst f