Administrator

7 months ago


Chester, United Kingdom Flip Out UK Full time

Flip Out is the world's leading Adventure Park, with an exciting variety of leisure activities for all the family. That means we need the world's best staff. We're proud to have been recognised as one of the industry's top employers.

We're looking for friendly, confident individuals who can work efficiently in a fast-paced environment. The ideal team member will want to have fun at work, in a massively important role where every day is different

We are consistently busy throughout the year and bring in all types of bookings, from families, individuals, schools, football teams, scouts & guide groups as well as many more. This is why the role you will play is exceptionally crucial.

We have over 80,000 followers on social media, boasting thousands of 5* reviews. We have millions of visitors a year, and we need an excellent team to make sure every single guest always has a memorable experience

Our company motto is: "Creating unforgettable experiences, one guest at a time" and as member of the administration team, you will be an integral part of everyone’s incredible experience at Flip Out Chester, Ashford, Aylesbury, Basingstoke, Brent Cross, Chatham, Croydon, Doncaster, E6 & Hounslow.

**The Role**

This position is office based at our Contact Centre, which is the heart of the Guest Experience at Flip Out UK. We require an organised individual who can thrive in our fast paced environment. Ideally you will have administrative experience however full training will be given.

**Duties and Responsibilities**
- Be the voice of Flip Out
- Ensure all administration tasks and payments are complete ahead of their booking
- Being well organised to ensure the smooth running of the Parties & Group Booking department
- Completing various administration tasks
- Ensure excellent standards of housekeeping are maintained at all times
- Follow all working regulation as set out in the companies employee handbook and where relevant specific reception regulations
- Interaction is the absolute key to creating unforgettable experiences one guest at a time
- On occasion, assist with inbound calls to our contact centre (Full training provided).
- Punctual
- Friendly
- Reliable
- Can work efficiently under pressure
- Enjoys variety in their day
- Well-presented
- Self Motivated
- Great Verbal and Written communication skills

**Job Type**: Part-time
Part-time hours: 26 per week

**Salary**: £11.51 per hour

Application question(s):

- What is your shift availability each week?

**Experience**:

- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)

Work Location: In person


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