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Travel Insurance Advisor

4 months ago

Doncaster, United Kingdom Venatu Full time

**Travel Insurance Advisor - Permanent - Doncaster (DN4) Hybrid Position, 1 day in the Office**
**Start**: 13th March
**Salary**: £23,805
**Bonus**: £1,200 to £3,600 per annum depending on role
**Shifts**: Monday to Friday 8am to 9:15 pm, Saturday and Sunday Shifts 8am to 5pm

No previous call centre experience required.

**_“Are you wanting a position where you are in control of your own career development and boosting your earnings?”_**

**What’s in it for you?**
- All equipment provided (you just need strong internet)
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more

**The Company**:
Expanding Doncaster based insurance company who are very customer satisfaction focused. This Company has a fantastic reputation for their customer care but also for the way they train support and progress their employees.

Their advisors are friendly, enthusiastic and dependable to provide the best travel insurance for customers. Whether it be handling a query, complaint or making changes in policies; you will be expertly helping them to ensure the best outcome is applied.

**Duties and Responsibilities**:

- Helping customers with policy renewals and queries
- Work to targets to achieve goals
- Work as part of team
- Complaints handling
- Offering customers some of the best insurance packages on the market
- Tailoring your service to ensure customers receive a fantastic journey
- Working with high call volumes

**Key Skills**
- Resilience in complaints handling
- A positive and can-do attitude.
- IT literate
- A strong work ethic
- Can work to and is motivated by targets
- Good internet access and area to set up a work space

**Do you want to be part of this success story?**

Why choose Venatu Recruitment Group?

Contact Centre is a specialist division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail