Factoring Officer
2 months ago
**Post**:Factoring Officer (12 Months Fixed Term)
**Department**:Assets Team
**Salary**:Grade 4 £33,334 - £40,741 (appointment is normally at the minimum point)
**35 hours per week**
**Based in Leith, Edinburgh**
For the past 45 years Harbour Homes has been providing high quality affordable housing and actively contributing to the regeneration of Leith and North Edinburgh, in line with our Group mission ‘to make a positive impact on people’s lives in Leith and north Edinburgh by providing affordable homes and services and creating brilliant communities’.
We are looking for a temporary Factoring Officer to join us to deliver factoring services while the set up and configuration of Harbour’s new IT system takes place. The purpose of the role is to ensure that all communal parts of the organisation’s owned and factored properties are properly managed and maintained and that estates related services offer value for money to the association and its factored customers.
Our success is measures by:
- Customer Satisfaction: Engaging and supporting the management of repairs and improvements in properties where the Organisation has mutual ownership.
- Management of the Organisation’s estate: Effectively ensuring delivery of Estates Inspection Programme and related services, on time and within agreed budget.
- Continuous Improvement: Reviewing results from inspections and customer engagements to identify areas for improvement.
- Management of Factoring Portfolio: ensuring compliance with the Organisation’s Written Statement of Services and the Factoring Code of Conduct.
- Team Satisfaction: By working together to support and empower our colleagues.
Applications should be received by Sunday 31st March 2024. Interviews will take place week commencing 8th April 2024.
- We are an Equal Opportunities Employer._
**No Agencies or CVs please**
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £33,334.00-£40,741.00 per year
**Benefits**:
- Company pension
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Application deadline: 31/03/2024
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