Management Support Coordinator
3 weeks ago
**This is a Temporary position.**
**Shift pattern: Wednesday - Saturday / Thursday - Saturday 1800-0600**
Based at our Elmsall complex, the Management Support Coordinator is a brand new role to the business and offers an exciting opportunity for individuals to play a key role in the engagement of our employees.
You will cover our dedicated information desk acting as a key point of contact to understand and resolve general queries from all new starters, both Warehouse Operatives and Team Managers, to support the wider management team in understanding and addressing the root cause of issues.
**About the role**:
You will be required to;
- Deal with and log all queries by managers so trends can be identified and reviewed by the senior management team for review and action.
- Support with action points from the Employee Opinion Survey together with reviewing and cascading feedback from all feedback mechanisms to senior managers.
- Act as a point of contact for Warehouse Operative queries including but not limited to; pay queries, portal access, completion of bonus sheets and absence line cover.
- Support with the administration for new starters collating start dates, induction dates and assigning people to managers.
- Update and maintain key management databases including but not limited to; balance of staff by Team Manager, flex report, holiday planner, shift change requests.
- Request system access for management new starters and ordering things like business cards, phones and tablets.
- Managing operational updates including; collating content for the Team Manager newsletter, maintaining mailing and distribution lists and updating communication areas.
- Any other duties appropriate to this role to support the management team.
**Are you**:
- A strong communicator, capable of building strong relationships with employees at all levels?
- Great at multi-tasking and thrive working in a fast paced environment?
- A natural problem solver and organiser?
- A natural people person who is friendly and approachable with a ‘can do’ attitude? (essential)
**Skills required**:
- Expert understanding of Elmsall Complex warehouse systems and processes
- Excellent IT skills with the ability to produce reports and spreadsheets
- Experience of working within a unionised environment (desirable)
**Job Types**: Full-time, Temporary contract
Contract length: 9-12 months
**Salary**: From £12.09 per hour
Schedule:
- Night shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Pontefract, WF9 2XT: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 06/08/2023
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