Designate Head of Food and Beverage

6 months ago

GrangeoverSands, United Kingdom Haven Full time

Come and join our One Great Team here at Haven as a Head of Food &
Beverage

As part of the Senior
Leadership Team on Park, as Head of Food & Beverage you will be responsible
leading a large Food &
Beverage Team. You will inspire and support your
teams across all the Food & Beverage outlets on Park, including our Bars,
Restaurants and Takeaway brands. You'll drive your Teams to always be Guest
obsessed, meeting targets, following standard operating procedures, driving
continuous improvement to ensure that every Guest & Owner on our park has a
great time with memories that last a lifetime.
Key
Role Responsibilities
**Leadership**: Provide visionary leadership to the Food & Beverage team,
setting clear goals and expectations, and motivating the team to achieve
outstanding results and develop a high performing Team. Ensure all new team members receive an
engaging 90-day induction and training plan to set them up for success with
Haven.
Guest
**experience**: Interacting
with guests, building trusted relationships with owners, and addressing both
their needs and concerns. You will be responsible for handling escalated guest
issues and ensuring that they are resolved promptly and satisfactorily and
gathering and analysing guest feedback to make continuous improvements.
Strategic
**Planning**: Develop and
execute strategic plans to achieve departmental and organizational objectives,
including budgeting and resource allocation.
Team
**Management**: Recruit,
train, mentor, and evaluate your teams performance, fostering a culture of
collaboration, innovation, and professional development.
Performance
**Optimization**: Continuously assess departmental performance and implement improvements,
ensuring efficient processes and high-quality outcomes. Support your Team
Managers Deliver Year on year Sales Growth and exceed
budgeted profit by driving sales through outstanding delivery of food, drink
& service.
Stakeholder
**Engagement**: Collaborate
with internal and external stakeholders to build strong relationships, identify
opportunities for growth, and ensure guest satisfaction.
**Compliance**: Ensure that all departmental activities adhere to relevant laws,
regulations, and industry standards.
**Reporting**: Provide regular reports to senior management, highlighting departmental
achievements, challenges, and future plans.

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied)

**SALARY**: Highly
Competitive + up to 25% Annual Bonus

Experience and Qualifications
What we are looking for is
- Previous experience at a senior level within the hospitality industry preferable
- Strong leadership and management skills, with a proven ability to motivate and develop your team
- Excellent strategic planning and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Demonstrated track record of achieving departmental and organizational goals.
- Knowledge of industry trends, regulations, and best practices.
- Budgeting and financial management experience.
- Strong organizational skills and attention to detail.
- Confident decision maker with ability to exercise sound judgement and manage conflicting priorities when under pressure

Who are we?
We’re part of an award-winning Bourne Leisure family,
which includes Haven & Warner Hotels. We have 9,000 fantastic team members
and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our
exceptional people and teams. At Haven, we take pride in our Breath of Fresh
Air culture, which focuses on valuing and supporting every team member. We
prioritise openness and transparency in our interactions allowing our team
members to be their authentic selves.

We aim to offer flexibility where we can, our
Heads of Departments working hours are usually 45 hours per week over 5 days
and likely to include evenings and weekends.

What can you expect during the recruitment
process?
When invited to meet with us, the process may include
2-3 stages including interview, site visit and skills test depending on the
role. If you require any support or reasonable adjustments to help you perform
at your best during this process, please let us know.

Diversity,
equity, and inclusion are at the heart of who we are and what we do. Our
commitment to these values is unwavering and they are central to our mission.
we are happy to discuss any reasonable adjustments or flexibi

  • Food and Beverage Assistant

    5 months ago

    Grange-over-Sands, United Kingdom The Netherwood Hotel and Spa Full time

    **Live in accommodation is available.** Netherwood Hotel and Spa are seeking Food and Beverage Assistants to join their team - hours involve shift work, unsociable shifts, late nights and weekend work, hours to be worked on a rota system. Hours are also available through the day. As an F & B Assistant at Netherwood Hotel and Spa, you will be responsible...

  • Food and Beverage Assistant

    6 months ago

    Grange-over-Sands, United Kingdom The Netherwood Hotel and Spa Full time

    **Live in accommodation is available.** Netherwood Hotel and Spa are seeking Food and Beverage Assistants to join their team - hours involve shift work, unsociable shifts, late nights and weekend work, hours to be worked on a rota system. Hours are also available through the day. As an F & B Assistant at Netherwood Hotel and Spa, you will be responsible...

  • Food and Beverage Assistant

    6 months ago

    Grange-over-Sands, United Kingdom The Netherwood Hotel and Spa Full time

    **Live in accommodation is available.** Netherwood Hotel and Spa are seeking Food and Beverage Assistants to join their team - hours involve shift work, unsociable shifts, late nights and weekend work, hours to be worked on a rota system. Hours are also available through the day. As an F & B Assistant at Netherwood Hotel and Spa, you will be responsible...

  • Food and Beverage Assistant

    5 months ago

    Grange-over-Sands, United Kingdom Strathmore Hotels Ltd Full time

    '''Duties''' - Prepare and serve food and beverages to customers in a timely and efficient manner - Take customer orders and ensure accuracy of the order - Provide excellent customer service and address any customer concerns or inquiries - Maintain cleanliness and organization of the food and beverage area - Follow all food safety guidelines and...

  • Food and Beverage Assistant

    6 months ago

    Grange-over-Sands, United Kingdom The Grange Hotel Full time

    Job Overview: **Responsibilities**: - Assist in bartending duties, including preparing and serving beverages - Support in hospitality services, ensuring guests are attended to promptly - Aid in catering events, setting up and serving food as needed - Assist with food preparation under the guidance of the chef or kitchen staff - Help maintain cleanliness and...

  • Fast-food Delivery Driver

    6 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Summary Come and join our One Great Team here at Haven as a Fast-Food Delivery Driver Moor Lane, Flookburgh, Cumbria LA11 7LT GBR Job Details Come and join our One Great Team here at Haven as a Takeaway Delivery Driver! As part of our Food and Beverage Team, you will - Deliver takeaways including Papa John’s Pizza to our Guests across our...

  • Fast Food Team Member

    6 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Summary Come and join our One Great Team here at Haven as a Fast Food Team Member Moor Lane, Flookburgh, Cumbria LA11 7LT GBR Job Details Come and join our One Great Team here at Haven as a Fast Food Team Member! Who doesn’t love a good takeaway? At Haven, we’ve brought some favourites along for the ride to the seaside, from Burger King and Papa...

  • Fast-food Delivery Driver

    5 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Join our team at Lakeland Holiday Park located near the iconic Lake District in Cumbria with its glorious scenery - from vast lakes to the highest mountains in England. Moor Lane, Flookburgh, Cumbria LA11 7LT GBR Job Details Come and join our One Great Team here at Haven as a Takeaway Delivery Driver! As part of our Food and Beverage Team, you will -...

  • Assistant Head Housekeeper

    6 months ago

    Grange-over-Sands, United Kingdom Netherwood Hotel & Spa Full time

    Netherwood Hotel and Spa are looking for an Assistant Head Housekeeper to join our team. Squirrel Hotels is a family-owned company including four hotels, two in the North of England, one in the Lake District and one in the Forest of Dean. Our wedding venue in the Lake District is a beautiful country house hotel with stunning views over our manicured...

  • F&b Assistant

    6 months ago

    Grange-over-Sands, United Kingdom Grange Hotel Full time

    **Food and Beverage Assistant** Join our friendly and professional team at The Grange Hotel which enjoys an unrivalled position in the pretty little coastal town of Grange-over-Sands. This 4-star property with opulent decor, breath-taking panoramic bay views, is only fifteen miles from Lake Windermere, and provides an ideal gateway to the awe-inspiring...

  • Kitchen Porter

    5 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Join our team at Lakeland Holiday Park located near the iconic Lake District in Cumbria with its glorious scenery - from vast lakes to the highest mountains in England. Moor Lane, Flookburgh, Cumbria LA11 7LT GBR Job Details Come and join our One Great Team here at Lakeland Leisure Park Haven as a Kitchen Porter! As part of our Food & Beverage Kitchen...

  • Part Time Restaurant

    5 months ago

    Grange-over-Sands, United Kingdom The Grange Hotel Full time

    We are seeking Bar and Waiting staff for our restaurant. This is an opportunity to gain experience for anyone who is passionate about hospitality and customer service within the Food & Beverage industry. You will be part of a team giving the very best attention to detail and service to our guests. We offer: - Immediate start - Meals on duty provided -...

  • Housekeeper

    6 months ago

    Grange-over-Sands, United Kingdom Grange Hotel Full time

    **Room Attendant** Join our friendly and professional team at The Grange Hotel which enjoys an unrivalled position in the pretty little coastal town of Grange-over-Sands. This 4-star property with opulent decor, breath-taking panoramic bay views, is only fifteen miles from Lake Windermere, and provides an ideal gateway to the awe-inspiring majesty of the...

  • Kitchen Cleaner/porter

    6 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Come and join our One Great Team here at Haven within our Food & Beverage Team as a Kitchen Porter/Cleaner where you will help create memories that last a lifetime for our Guests! Whether you’re looking for a full or part time position, or you're striving to be a ChefThis could be the perfect opportunity for you - We will provide you with all training you...

  • Restaurant Team Member

    5 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Join our team at Lakeland Holiday Park located near the iconic Lake District in Cumbria with its glorious scenery - from vast lakes to the highest mountains in England. Moor Lane, Flookburgh, Cumbria LA11 7LT GBR Job Details Come and join our One Great Team here at Lakeland Leisure Park Haven as a Restaurant Team Member! As part of our Food and Beverage...

  • Bar Team Member

    5 months ago

    Grange-over-Sands, United Kingdom Haven Full time

    Join our team at Lakeland Holiday Park located near the iconic Lake District in Cumbria with its glorious scenery - from vast lakes to the highest mountains in England. Moor Lane, Flookburgh, Cumbria LA11 7LT GBR Job Details Come and join our One Great Team here at Lakeland Leisure Park Haven as a Bar Team Member! As part of our Food and Beverage Team,...

  • Housekeeper/room Attendant

    5 months ago

    Grange-over-Sands, United Kingdom The Grange Hotel Full time

    Join our friendly and professional team at The Grange Hotel which enjoys an unrivalled position in the pretty little coastal town of Grange-over-Sands. This 4-star property with opulent decor, breath-taking panoramic bay views, is only fifteen miles from Lake Windermere, and provides an ideal gateway to the awe-inspiring majesty of the Lake District National...

  • Head of Safety Engineering

    3 days ago

    Grange-over-Sands, Cumbria, United Kingdom BAE Systems Full time

    Job DescriptionWe are seeking a highly skilled Principal Engineer to join our Safety & Environmental team at BAE Systems. This role involves working on complex systems and combat sub-systems for in-service and future submarines.Key Responsibilities:Lead technical/design reviews and provide technical direction to engineers.Develop and maintain subject...

  • Casual Hospitality and Catering Assistant

    5 months ago

    Grange-over-Sands, United Kingdom Field Studies Council Full time

    **Casual Hospitality and Catering Assistant** **Field Studies Council Grange-over-sands, Cumbria** **Circa £10.66 per hour** **Casual basis - work is offered as required** **Love where you work!** At the Field Studies Council we promise to get people outdoors, provide high quality learning and encourage positive wellbeing. We’re all about creating...

  • Casual Hospitality

    5 months ago

    Grange-over-Sands, United Kingdom Field Studies Council Full time

    Need some extra income but can’t commit to permanent hours? Work for us on a casual basis. - Enjoy having the flexibility to work casually, shifts will be offered as and when they arise - You can choose to accept or decline shifts based on your availability - Currently you’ll be paid circa £11.67 - £12.38 per hour worked (dependant on...