Head of Housekeeping

4 weeks ago

Lancaster, United Kingdom Hilton Grand Vacations Full time

Thurnham Hall, LA2 0DT

Head of Housekeeping - £12.18 per hour

**What will I be doing?**

As a Head of Housekeeping you will ensure the smooth running of the housekeeping department by dealing with the day to day running of the department, motivating and leading a team of capable Housekeepers to provide an effective and efficient function throughout the Housekeeping department.
- Reporting to the Resort Manager, the main job duties will include, but are not limited to;- To fully understand brand standards as they relate to your department and to develop training for your team members
- Ensure PDS quality benchmarks are achieved
- To lead team members and ensure they carry out duties to a satisfactory standard
- To liaise with Human Resources for all aspects of recruitment including forms, interviews and after interview contact
- Induction of new Team Members, training and probationary appraisals
- To provide training to existing staff ensuring that they are fully equipped to carry out their duties
- To complete relevant staff forms, including but not limited to holiday requisitions, sick leave, leavers etc
- To motivate your department and ensure morale is high at all times
- To prepare rota's, deal with sickness/holiday cover and ensure a copy is given to Resort Manager weekly
- To carry out holiday planning within the department
- To carry out annual staff appraisals
- To update TM’s of the day tasks and the previous day events in a roll call every morning
- To ensure the day to day cleanliness of all communal areas
- To ensure that the required cleaning chemicals/equipment are available to the team
- To carry out monthly stock checks; laundry, consumables, inventory items
- To liaise with the maintenance manager regarding 'in-house' work required
- To operate the department with ongoing consideration for our sustainability goals
- To embrace all guest feedback, reviewing any possible operational changes needed as a result, sharing both areas for improvement and service excellence with team members
- To hold monthly departmental meetings as an opportunity to share progress against goals and to celebrate success
- To maintain a ‘hands on’ role within the department as and when required
- To work with the senior team to maximize benefit for maintenance weeks
- Work with Clara system to efficiently receive tasks, notify others of completion and monitor usage of inventory and linen
- To ensure the department is fully compliant with Health & Safety best practice
- Completion of Risk Assessments, Fire Risk Assessments and COSHH Assessments, method statements, including but not limited to monthly monitoring, ensuring all team members are aware of these
- To produce method statements for procedures/equipment as required
- To ensure PPE is available to all team members
- To record any accidents/incidents in the accident book and complete the appropriate incident form
- To carry out weekly and monthly Health and Safety checks
- Ordering of materials, ensuring purchase requisitions are used and are correctly coded
- To check all deliveries and pass delivery notes to the Resort Coordinator
- To attend weekly Head of Department meetings
- To produce monthly stock takes of stock
- To carry out a yearly check of inventory within all units
- In the absence of the Resort Manager to act as a Duty Manager if called upon

**Qualifications**

**What are we looking for?**

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

- Previous experience in a managerial or supervisory role is essential
- The ability to multi task and work under pressure
- Excellent communication skills both written and verbal
- The ability to work on your own initiative as well as part of a team
- Must be computer literate
- Demonstrable motivation and negotiation skills would be advantageous
- Strong administrative skills

  • Deputy Head Housekeeper

    6 days ago

    Lancaster, United Kingdom Lime FMS Full time

    **Do you have experience with successfully supervising a housekeeping team and supporting a Head Housekeeper happy to support a team of room attendants?** **What are we looking for?** We are looking to take on a Deputy Head Housekeeper, working within a busy hotel in Lancaster. You will hold experience in assisting management and with checking over hotel...

  • Housekeeping Supervisor

    6 days ago

    Lancaster, United Kingdom Lime FMS Full time

    **Do you have experience with successfully supervising a housekeeping team and supporting a Head Housekeeper?** **Are you happy to support a team of room attendants?** **Or a you a highly experienced room attendant with exposure to supervising a housekeeping team?** **If so please apply, we need you!** **What are we looking for?** We are looking to take...

  • Housekeeper / Cleaner

    3 days ago

    Lancaster, United Kingdom Ashmoor Health Care Full time

    Ashmoor Health Care are looking for a Housekeeper / Cleaner, working as head of the homes domestic team your duties will include the cleaning of private and communal areas and supervision of our other cleaning and laundry staff to help maintain a comfortable and clean-living environment for both our residents and staff. Previous experience of working in a...

  • Housekeeping Room Attendant

    5 days ago

    Lancaster, United Kingdom Royal Kings Arms Hotel Full time

    **Job Summary** To undertake the cleaning of bedrooms and bathrooms and public areas to a quality standard and to ensure all room facilities are working. To self check allocated rooms to the minimum standard required by the hotel and rectify if standard is below expectations Part time, mixed days (including weekends) but further shifts may be...

  • Valet

    4 weeks ago

    Lancaster, United Kingdom Hilton Grand Vacations Full time

    Valet/Linen Porter - £9.50 per hour **What will I be doing?** As a Valet you will participate within the Housekeeping department to ensure the smooth day to day running of the resort including cleaning of the communal areas and accommodation units to the high standards expected. Reporting to the Head of Housekeeping, the main job duties will include, but...

  • Head of Visitor Experience at The Dukes The Dukes

    2 days ago

    Lancaster, Lancashire, United Kingdom Lancaster Arts City Full time

    We are looking for an exceptional individual to lead Front of House operations at The Dukes and to play a key role as part of the theatre’s Senior Management team. You will be responsible to the Chief Executive, be responsible for the Visitor Experience Team (comprising FOH, Box Office, Bar staff and Housekeeping Team as well as our team of volunteers),...

  • Matron - Maternity Services

    4 weeks ago

    Lancaster, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    A secondment will be considered for internal applicants with prior agreement from your current line manager. We are delighted to advertise a twelve month fixed term contract position for a Matron for Maternity Service at our Royal Lancaster Infirmary site, this is an exciting opportunity for dynamic and experienced Midwife to be appointed into a senior...

  • Porter (Patient Environment Assistant)

    5 days ago

    Lancaster, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    We are looking for a Porter (Patient Environment Assistant) 37.5 hours per week over 7 days, including shifts to join our team here at Royal Lancaster Infirmary. You should be hard working, punctual and able to work on your own initiative or as part of a team. The aim of the role is to support the clinical teams in maintaining the optimum environment for...

  • Porter (Patient Environment Assistant)

    5 days ago

    Lancaster, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    We are looking for a Porter (Patient Environment Assistant) 30 hours per week over 3 days including shifts to join our team here at Royal Lancaster Infirmary. You should be hard working, punctual and able to work on your own initiative or as part of a team. The aim of the role is to support the clinical teams in maintaining the optimum environment for our...

  • Consultant (Stroke) Physician

    3 weeks ago

    Lancaster, Lancashire, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    This post has received Royal College ApprovalApplication for this substantive post will only be accepted if you are in the process of obtaining your CCT/CSER within six months of interview.We are delighted to be able to offer an opportunity for a highly motivated, ambitious, dynamic individual to join our committed and well integrated multidisciplinary team,...

  • Consultant Physician

    4 weeks ago

    Lancaster, Lancashire, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    This post has received Royal College Approval We are delighted to be able to offer an opportunity for a highly motivated, ambitious, dynamic individual to join our committed and well integrated multidisciplinary team, providing high standard care to the local community. This will be a full-time, substantive post ( Those with sub-specialty training in...

  • Consultant (Stroke) Physician

    4 weeks ago

    Lancaster, Lancashire, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    This post has received Royal College Approval Application for this substantive post will only be accepted if you are in the process of obtaining your CCT/CSER within six months of interview. We are delighted to be able to offer an opportunity for a highly motivated, ambitious, dynamic individual to join our committed and well integrated multidisciplinary...