Advisory Product Specialist

**ADVISORY PRODUCT SPECIALIST**

**WEST CANADA DISTRICT**

For more than 135 years, DeLaval has been driving progress in milk production by innovating solutions for dairy producers around the globe. We are a team of passionate professionals committed to
_making sustainable food production possible._ Working with our dealers across North America, we offer integrated solutions of milking systems, consumables and services to help dairy producers address challenges in animal welfare, food safety, farm profitability, and work efficiency.

At DeLaval, we prioritize our people and their safety. We pride ourselves on our culture of thinking and acting as
_One DeLaval_. We also empower our people to
_Make Things Happen_, and encourage
_Setting Direction._

**BASIC FUNCTION**

**RESPONSIBILITIES**
- Understand company and team values.
- Integrate and represent Dairy Advisory in district and DeLaval dealership activities.
- Maintain front-line contact and develop relationships with dealerships requesting assistance of Advisory Services within assigned district.
- Provide basic in-field Advisory Services to customers through dealerships that do not maintain in-dealership Advisor, including but not limited to: basic customer support of herd management systems and milk quality, leading customers through Robotic Transitions, KPI monitoring of accounts to dealerships and customers.
- Support Advisors working on high-level consultancy or problem solving within the assigned district by gathering initial data or conducting initial investigations.
- Support on-farm R&D trials, product testing, product pilot and reference farms by collecting data and conducting requested field work.
- Learn technical and sales aspects of DeLaval solutions to fulfill areas of competency.
- Other duties as required.

**REQUIRED SKILLS / COMPETENCIES**
- A customer-centric mindset and drive to support in a team or collaborative environment.
- A drive for excellence in individual achievement and for team performance.
- Planning, time management and computer skills.
- Ability to think critically and creatively to develop solutions.
- A strong communicator with the ability to influence others.
- Expected overnight travel throughout the district ~75%; with some travel within US & Canada for required meetings or trainings.

**EXPERIENCE / BACKGROUND**
- Minimum of Associates Degree in related field; or 4 years of relevant work experience.
- English (written and spoken) is essential. Additional language skills (French and Spanish) are an advantage.
- Valid TSA approved driver’s license and Passport are required.
- Knowledge of dairy farm management is preferred.

**DeLaval is an equal opportunity employer.