Warehouse Operative

7 months ago


Romsey, United Kingdom Airsys Full time

Job Advert

Reporting to the Warehouse Manager, the Warehouse Operative role is a key part of the day-to-day interface between Airsys and the customer.

You will be responsible for providing customers with a next day service of well-presented goods. Your role will include receipt of all goods in from suppliers whilst checking they have arrived in good condition and identifying any discrepancies. You will use and understand bin locations for stock control and organise an efficient picking procedure and create new locations where required. You will complete stock checks when requested in order to monitor to identify low stock levels and find any shipping discrepancies.

**Duties will include**:

- Accepting goods into receipt goods from suppliers using Access Dimensions
- Cross-checking purchase orders with goods received
- Booking in goods received using a scanning system linked to Access Dimensions for all serial numbered goods
- Picking goods to order as per the picking note
- Pack goods efficiently ensuring they are well packaged to be well presented and containing a delivery note
- Ensuring goods are packed well enough to avoid any damage during transportation
- Stock checking to maintain stock file integrity and ad hoc counts where and when needed
- Liaising with Customer Services regarding any unidentified goods received from customers and place in quarantine until the issue has been resolved
- Ensuring quarantine shelf is kept up to date
- Create delivery labels using the courier’s software system and ensure all packages are labelled clearly
- Adhering to bespoke customer requests
- Maintaining a safe working environment ensuring company Health and safety policies are adhered to
- Maintaining a clean and tidy working environment
- Working with the Customer Service Team on the GRFS returns procedure
- Working with other departments on the warranty procedure
- Professional communication with other departments
- Previous experience in a warehouse-based role
- Confident, professional and friendly telephone manner
- The ability to build customer/colleague relationships
- Forklift Licence (although not essential)
- Basic IT skills
- Resilient and able to work in a fast-paced and sometimes pressurised environment
- Good at problem-solving and able to deal with difficult challenges in a calm and professional manner
- Organised, capable, and passionate about doing a good job.
- Dynamic, confident, reliable, and keen to learn.
- A forward planner who is able to anticipate issues before they arise.
- Comfortable challenging working practices with new ideas/processes.
- A team player who is happy to help colleagues when appropriate.

**Hours of Work**:09:00 - 17:30

**Benefits**:

- 25 days Holiday & Bank Holidays
- Free Parking
- Progression plan
- Cycle to work scheme
- Pirkx rewards scheme
- 24-hour exclusive access to private GP via voice or video call


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