Weekend Receptionist

3 weeks ago


Chelmsford, United Kingdom Saxton 4x4 Limited Full time

Saxton 4x4 are proud to boast one of the largest ranges of premium used SUVs in the country.

Based in Chelmsford, Essex (CM1), Saxton have emerged as the largest 4x4 dealer in Europe, selling used 4x4 cars at incredible value to customers across the world.

Recently making it in the list of Sunday Times Top Track 250, Saxton 4x4 provides not only a fleet of some 2000 luxury vehicles, but numerous bespoke add-ons and modifications. These include long-running partnerships with established luxury customisation companies Overfinch, Khan and Urban.

We are looking to recruit a Weekend Receptionist to join our busy front of house team.

Hours: 18hrs per week (Saturday 9am to 6pm, Sunday 9am to 5pm)

**Duties**
- Ensuring telephone calls are answered promptly and directed to the appropriate department
- Ensure the Reception desk is staffed at all times
- Greet visitors on arrival
- Assess when to engage with customers and when to leave them to their own devices
- Communicating clearly and effectively with all customers
- Talk to customers to build rapport and find out what assistance or information is required
- Guide visitors to the appropriate areas, offering refreshments and facilities
- Ensure the refreshment area is kept fully stocked at all times
- Contact relevant person and introduce them to the customer to help build rapport
- Undertaking clerical and administrative duties as and when required
- Manage and coordinate the physical showroom environment and ambience, e.g. music, video screen and general tidiness
- Ensure all sales offices are kept tidy, stocked with the correct paperwork and fully functional at all times
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards to the appropriate person
**Person Specification**
- Previous Receptionist/Front of House work desirable
- Excellent customer service experience
- Possess excellent communication skills with the ability to demonstrate a successful blend of confidence and assertiveness
- Be clearly spoken, warm, empathetic and friendly with an approachable and professional manner
- Able to use Microsoft Office packages to an expert level (Outlook, Word, Excel)
- Flexible approach to work
Part-time hours: 18 per week

**Job Types**: Part-time, Permanent

Pay: £10,000 per year

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10,000.00 per year

Schedule:

- Weekend availability
- Weekends only


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