Junior Cloud Support Engineer
2 weeks ago
**Position: Junior Cloud Support Engineer - MSP (Hybrid)**
**Location: Central London**
**Package: £40,000 & Microsoft Certificates**
A heavily cloud-focused Managed Service Provider is looking to add a Junior Cloud Support Engineer to their team to help manage an increasing workload, as a result of adding many new clients to their portfolio.
The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking formal Microsoft training.
**The Role**:
- Provide technical support to a range of clients & users, relating to the following technologies: Windows Server, Office 365, Intune, SharePoint, and Azure
- Provide technical support for network connectivity; DNS/DHCP/TCP/IP, VPNs, Access Points
- Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices
- Provide deskside/onsite support
- Provide assistance & work with senior engineers on a range of projects
**Technical Skills Required**:
- Office 365 & Exchange
- SharePoint
- Windows OS
- Active Directory
- Azure
- Hardware
- Networking - DNS / DHCP / TCP/IP
- Antivirus Software
- Excellent customer service
**Benefits Package**:
- Annual Bonus
- 24 Days Annual Leave Plus 8 Bank Holidays
- Specialist Microsoft Training - Office 365 & Azure
- Health & Dental insurance
- Pension Contributions
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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