Banking Hub Counter Clerk

Knaresborough Banking Hub are currently looking for 3 enthusiastic individuals to work 16 hours per week plus overtime and with strong communication skills and a passion for delivering exceptional customer service, to join our brand new Banking Hub in knaresborough.

If you enjoy working in a busy environment where no two days are the same, and the customer is at the heart of everything you do, then this is a fantastic opportunity for you

Preferences to applicants with previous Banking or Post Office experience will be given.

Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Exceptional accuracy and attention to detail will ensure you can be a successful Counter Clerk.

What you'll need

To be honest and genuine, caring about helping people with their Banking needs.
The ability to quickly build relationships to give customers a fantastic experience.
Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.

What is a Banking Hub?

Banking Hubs are dedicated places where communities can access everyday personal and business banking services, such as withdrawing and depositing cash easily, or paying in cheques, over the counter.

They’re also somewhere to speak in person with a local community representative from your own bank. They’ll be on site for a specific day each week to help with more complicated transactions, such as mortgages, loans and pensions. Your local community banker can offer debt advice and help with fraud prevention on their dedicated day of the week.

Owned by Cash Access UK, funded by the banks, and run by the Post Office, they're a way of bringing back banking to the people and areas that need it.

**Job Types**: Part-time, Fixed term contract
Contract length: 24 months
Part-time hours: 16

Experience
Banking: 3 years (preferred)
Post Office: 3 years (preferred)
Customer service: 3 years (required)
Work Location: In person

**Job Types**: Part-time, Fixed term contract
Contract length: 24 months
Part-time hours: 16 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Banking: 1 year (preferred)

Work Location: In person

Reference ID: Hub2