Ice Cream Drive in

4 months ago


Tattenhall, United Kingdom The Ice Cream Farm Full time

We are on the lookout for a highly motivated, enthusiastic & experienced Team Leader to join us within our one-of-a-kind Ice Cream Drive In

**To be considered for this role you must have proven experience in a similar role within the Hospitality / F&B industry.**

Working as one of our Team Leaders, you are the communicator, problem solver, motivator and performance monitor. You'll play a key role in ensuring we have a highly motivated, knowledgeable and dedicated team who are pro-active, passionate and ambitious about delivering an exceptional visitor experience

This role will focus on you providing support and leadership to the team whilst making sure standards, procedures and daily tasks and operations are met to the highest standards.

**Key responsibilities include**:

- Team training, coaching and development to promote a positive work culture
- Delivering outstanding and memorable service to all our visitors
- Continual review of both area's to ensure smooth operations & mínimal wait times.
- Continually reviewing Health & Safety procedures and standards - challenging the "norm"
- Working collaboratively with Senior Management across site
- Ensuring Food Hygiene & Food Safety procedures are adhered to across the team
- Stock management including stock control, ordering, rotation and stock take

**Key attributes for this role include**:

- A positive, energetic nature with a hands-on approach
- Remain calm under pressure
- Innovative - can find solutions, problem solve and make on the spot decisions
- A passion for delivering high levels of service
- Confident, caring & approachable - you'll be leading a younger team so it's essential for all of our Team Leaders to be role models

**Requirements for this role**:
We're looking for someone with proven experience in a similar role within a F&B setting, ideally focusing on enhancing customer experience and leading a team. Some knowledge of all aspects of F&B would be preferred inclusive of kitchen operations, stock management and development of team training

This is a permanent position offered on a 40 hour contract, working 5 days out of 7 (shifts ranging between 8.30am - 7pm) with competitive rates of pay and great benefits

We are open 7 days a week meaning weekend availability to work is essential for this role.

**Within this role, you'll predominantly be based within our Ice Cream Drive In however you'll also need to be flexible and adaptable to work alongside our team in The Ice Cream Parlour as needed.**

**Job Types**: Full-time, Permanent

Pay: £13.50 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Weekend availability

**Experience**:

- Team Leading: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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