Workshop Controller

1 week ago

Portsmouth, United Kingdom Sytner Group Full time

At Sytner Land Rover Portsmouth we are looking for a Workshop Controller who will share our passion for the Land Rover Brand. As a Workshop Controller you will be responsible for the performance of the workshop in relation to quality, cost, customer service, and you must ensure the department delivers work on time, every time and to a high standard. You will achieve this through efficient work scheduling, ensuring the workshop machinery and tools are maintained, and that equipment, stock and consumables are well managed.

At Sytner we look for great people who share our passion for the Jaguar Land Rover brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

As the UK's largest prestige motor retail group we provide an outstanding working environment and exciting career opportunities.

We'll recognise and reward your hard work, loyalty and achievements with excellent benefits too. On top of your salary and very achievable bonus scheme, You can also expect an industry leading benefits package. And, of course being part of the largest luxury motor group offers unrivalled career opportunities for progression.

Within this role, you will be responsible for identifying training needs within the workshop, especially with the Vehicle Technicians, ensuring excellent customer service is provided at all times.

We are looking for an enthusiastic, efficient person to join us who shares our passion for people by bringing:

- Responsibility for the efficient running of the workshop and maintaining high levels of productivity.
- Ensuring the workshop machinery and tools are maintained, thus maintaining a professional workshop environment at all times.
- Install a 'right first time' mentality with all your direct reports.
- Providing technical support when required, during training or MOT testing.
- Ensure team compliance with processes to ensure recording and invoicing accuracy
- Ensuring good housekeeping and security in the workshop, leading by example.
- Liaise with Service to ensure customers are kept informed and manage any complaints that may arise.

In return you'll receive a competitive basic salary, a generous bonus scheme and on-going training and development. Plus the opportunity to contribute to the success of your team and the retailer overall.

With your skills and experience, and our great brands and training investment, you'll have everything you need to deliver for the customer and help make your career with us a success.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please **click here**.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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