Retail Centre Assistant

3 days ago

Motherwell, United Kingdom Exertis Full time

**Company**:Flogas Britain**Req ID**:7002**Salary**:DOE**Location**:GB, ML1 1QW**Contract Type**:Permanent**Date Posted**:11 Mar 2024**Description**:
- Job Purpose- Reporting to the site manager, you will be responsible for delivering safety and compliance, and effectively managing all aspects relating to people, assets, processes and performance related to the site.- Accountabilities- Retain existing customer base by driving customer service standards within the site
- Managing bulk stocks in line with customer demand
- Ensuring cylinder filing meets demand and stock requirements
- Implementation of the company safety management system on site
- Protecting the company’s operating licence by ensuring management and compliance with driver’s hours & tachograph regulations and working time directive
- Managing resource levels and proficiency in order to meet customer demand and achieve high proficiency levels
- Maintenance of safety critical equipment in accordance with PSPI’s
- Manage the safety on site in accordance with the safety management system to meet compliance and drive a safety culture
- Assist in all aspects of managing colleagues on site including selection, recruitment, training, performance management and appraisals etc
- Manage compliance of company processes and procedures relating to sales, stocks, financial controls within the operating system (CODAS)
- Complying to Flogas operating procedures and works instructions
- Deputise for the Site Manager in their absence

This job description is for guidance purposes and the role holder will be expected to do any other tasks as is reasonably expected of them- Job Holder Requirements- Essential- Demonstrate a positive attitude towards Health & Safety
- Knowledge of working to Health & Safety and employment law good practice
- Multi task effectively
- Demonstrate numeracy and literacy skills
- Effectively communicate with customers and colleagues at all levels
- Able to show effective management of people and problems
- Professional and conducts themselves with integrity and honesty at all times
- Computer literate, including competence in Outlook, Word and Excel
- Able to demonstrate commercial awareness (in management of margins and volumes)
- Be reliable and flexible to accommodate seasonal influences
- Experienced in customer service, providing great service and resolving customer issues

Desirable- Holder of a Certificate of Professional Competence in Road Haulage (CPC)
- Knowledge of COMAH regulations including properties, safe handling and storage of dangerous goods
- Experience of CODAS or similar operating systems
- Experience of ADR / CDG Regulations
- Knowledge of Bulk Tanker operations

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