Credit Controller
2 months ago
**Title: Credit Controller**
**Reporting to: Head of Credit Control**
**Responsibilities: -**
- Working proactively in managing the ledger and collecting debt
- Following up on promised payments as needed
- Putting accounts on hold as and when required
- Taking payments by phone
- Allocating payments
- Dealing with queries
- Updating direct debit details
- Investigating and taking ownership with customer queries that are preventing payment
- Customer account reconciliations
**Required Capabilities: -**
- Minimum of 2 years of experience in Credit Control & Maintaining Ledgers
- Strong Microsoft Excel including V Lookups & Pivot tables
- Excellent verbal and written communication skills
- Ability to analyse and solve problems
- Ability to interact with colleagues at all levels throughout the company
- Ability to perform highly detailed work on multiple, concurrent tasks
- Ability to work under pressure and intensive deadlines
- Ability to prioritise work under pressure
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