Ophthalmic Co-ordinator

An exciting opportunity has arisen at SWBH NHS Trust for an enthusiastic, self-motivated Ophthalmic coordinator to join our dynamic and dedicated medical retina team in the Ophthalmology Group at the Birmingham Midland and Eye Centre.
The post holder will be required to work Monday to Friday, cover will be required 8.30am to 16.30pm or 8.00am to 16.00pm.

We are looking for a innovative, enthusiastic team player who is well organized and motivated to join our team. The role will contribute to improving the care and experience of medical retina patients treated within our Trust.

You must enjoy working in a busy environment and be able to priorities your own workload. You will need good interpersonal skills, be IT literate and able to work under pressure in a fast paced environment

To provide administrative and clerical support to the work of the medical retina service. Dealing and managing complex 18 week pathways and RAG rated pathways and ensuring patients are seen and treated within timeframes. working closely with the clinical team and patient administration manager to support capacity and demand. Thrive to providing excellent patient experience. Answering all phone calls for the glaucoma service therefore working as part of a team is essential.

Birmingham and Midland Eye Centre is one of the largest facility of its kind in Europe. Based at City Hospital in Birmingham, our facility receives referrals from hospitals and GPs across the region. We offer a comprehensive set of services including ophthalmology A&E, diagnostics, day surgery and outpatients, as well as housing administrative and educational facilities.
Changes to way patients are seen on arrival at the eye emergency department at the Birmingham and Midland Eye Centre (BMEC) have been introduced.

Please see attached Job Description and Person Specification for full details of what this role entails