Furniture Sales Associate

7 months ago


Dunfermline, United Kingdom Webrecruit Full time

Join the Sterling Furniture Team

At Sterling Furniture, we're at the forefront of Scotland's furniture and homewares retailing scene, boasting over four decades of market experience. Our commitment to excellence drives us to continually source the highest quality, on-trend products, making us the one-stop destination for all home-related needs. With the successful launch of our innovative concept store, Sterling Home, in Uddingston, Glasgow, and the subsequent refurbishments and rebranding of our stores across Dunfermline, Glasgow, Edinburgh, and Aberdeen, we're embarking on an exciting journey of growth and transformation. Now, as we leverage our wealth of knowledge to shape the future of our business, we invite you to be a part of the Sterling Furniture family at this pivotal moment.

We are seeking dynamic and optimistic individuals to join our team. In addition to offering a competitive salary, generous holidays, and staff discount, we provide comprehensive on-the-job training to ensure your success within our organization. No prior retail experience is necessary - just bring your enthusiasm and eagerness to learn

**Role**:
As a member of our team, you will play a key role in selling our diverse range of furniture and providing exceptional customer service. Whether you're working full-time or part-time, including weekends, you'll engage with customers on the shop floor to understand their needs and guide them towards the perfect furniture solutions.

**Responsibilities**:

- Welcome and assist customers, understanding their requirements
- Recommend and help customers select suitable furniture
- Upsell additional products and care plans
- Close sales and process documentation
- Provide excellent customer service both in-person and over the phone
- Offer support to other departments as needed
- Familiarity with customer service and sales principles
- High energy, resilience, and tenacity
- Strong sales acumen with a focus on customer satisfaction
- Excellent communication skills, both verbal and written
- Basic computer proficiency
- Proactive approach to product knowledge and training
- Prior experience in retail or furniture sales is advantageous

**Personal Characteristics**:

- A people-oriented individual with a positive attitude
- Reliable and able to manage multiple tasks effectively
- Team player with a can-do mentality

**What We Offer**:

- Competitive salary with commission opportunities
- Staff savings scheme
- 30 days of holiday
- Staff discount
- Free parking
- Friendly and modern working environment


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