Customer Sales Assistant

3 weeks ago


Liverpool, United Kingdom Connect Full time

**Why choose Connect?**

Working at Connect, our common purpose is to continue to grow our business and client base to always walk in the shoes of the core customer, and to be exceptional in delivering customer service.

For our sales teams their mission is assisting in lead generation and providing an elevated customer service. Our goal is to always create a positive customer experience and Connect work as a team to meet and exceed client expectations and business goals

**More information on the role?**

As part of our team, you’ll be joining our Liverpool office as a Customer Sales Assistant. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and events marketing goals. Tasked with ensuring our regional events marketing campaigns are a success your focus day to day will be on setting up events, connecting with customers, assisting in raising brand awareness and ultimately customer acquisition.

**What you’ll be doing**
- Delivering a premium and tailored customer service experience at pop up events or exhibitions
- Providing in depth knowledge of products and services
- Communicating appropriately and effectively with customers, team members and management
- Maintaining brand guidelines
- Working towards KPIs and targets
- You have a passion for customer service
- Previous experience in a customer-facing environment
- Able to see things through the customer’s eyes
- Great customer service skills
- Flexibility and ability to adapt to changing priorities
- Excellent interpersonal skills
- Excellent decision-making skills
- Team player
- Good written and verbal communication skills

**Salary**: £18,500.00-£24,560.00 per year

**Benefits**:

- Company events
- Flexitime
- Referral programme
- Wellness programme

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location


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