Customer Services

5 months ago


Poynton, United Kingdom InXpress Ltd Full time

Role Profile

We are a small family run logistics company, who are expanding our operations. We are looking to recruit a new member to work as part of our existing customer services team.

Key Responsibilities:
Planning and arrangement of domestics and international shipments, according to client instructions and requirements

Knowledge of commercial invoices and their content would be an advantage.

Basic knowledge of customs imports and exports, along with CPC codes would be an advantage but not essential.

Ensure that all outbound movements are monitored constantly

Liaise with carriers to ensure great service to our clients.

Skills Experience:
Strong Customer service skills, both verbal and written wit be required

Operational knowledge of Air/Road/Sea Freight - Inbound and Outbound

Use of Outlook, Word and Microsoft Excel is needed

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application question(s):

- Do you have any knowledge of import / export procedures and customs

**Experience**:

- Logistics: 1 year (required)

Work Location: In person



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