Healthcare Assistant

6 months ago


London, United Kingdom Preventicum Full time

**Job Title**:Healthcare Assistant

**Location**:Preventicum, Central London

**Reports to**:Lead Nurse

**Working with**:Clients, Visitors, Operations & Clinical team

**Hours**:Monday to Friday, 7am to 3pm or 10am-6pm - with some variations

**Salary**:£22,000 - £28,000 depending on experience

**Introduction**:
Preventicum is an established, private healthcare clinic offering world-class, doctor-led health assessments in luxury surroundings. Our expert medical and operations teams work alongside each other to deliver an outstanding experience for our clients. We are looking for an enthusiastic Healthcare Assistant to join our growing team.

**What you will do**:
**What you are responsible for**:

- Ensuring the smooth flow of clinical and administrative work
- Checking all client forms and completing consent forms
- Advising clients of relevant assessment details
- Adhering to the requirements of the Data Protection Act (1984) ensuring confidentiality is always maintained
- Answering the phone when required
- Ensuring all client rooms are prepared with a welcome pack
- Maintaining high standards of cleanliness in all clinic and client areas
- Ensuring client and clinic timings are followed accurately and updating the schedules online accordingly
- Acting as a chaperone when required (training will be given if needed).
- Taking bloods *
- Taking basic observations: BP, pulse, temperature, height, weight and BMI
- Conducting body composition tests on InBody 970 *
- Carrying out tonometry and audiometry *
- Carrying out spirometry*
- Organising FIT tests and tracking results
- Assisting the lead nurse with the client schedule for the day and helping to adapt this schedule when deemed necessary.
- Chasing client blood test results from laboratory if needed and ensuring results are available for the doctors
- Escorting clients into consultations / tests where appropriate
- Managing the client amenities (tracksuit, slippers, water bottle, masks) and manage the stock levels
- Managing incoming and outgoing laundry
- Managing stock takes and orders for required supplies
- Checking and restocking doctor consultation rooms as needed
- Cleaning, monitoring and tidying equipment as directed and reporting any problems or malfunctions to senior members of staff

*Training given

**What people see in you**:

- A warm, professional, empathetic person who genuinely cares about people
- An enthusiastic, approachable, and confident person
- Excellent communication skills and the ability to interact professionally with high net worth clients, doctors, colleagues and visitors
- Ability to put people at ease
- Dedicated to outstanding client service and attention to detail
- A team player who is supportive, reliable, flexible and trustworthy
- First-class organisational skills
- Uncompromising high standards
- Someone who remains calm and focused in challenging situations

**Desirable**:

- Client/patient-facing experience in private healthcare
- Experience working with multi-skilled colleagues including doctors and other clinicians
- Phlebotomy skills
- Interest in working in a cutting-edge healthcare environment

**Benefits**:

- 27-days holiday plus public holidays
- Pension scheme
- Broad benefits platform including retail, travel and wellbeing offers
- Regular training & development opportunities
- Quarterly socials
- Weekly team teas and daily fresh fruit

You must have UK experience, speak fluent English and be available to interview in London

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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