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Administration Assistant

5 months ago

InceinMakerfield, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

To provide an efficient and effective clerical service to the multi-disciplinary team.

The post holder will demonstrate an attitude which respects and values service users’ and their carers. The post holder will provide an efficient and professional administration service ensuring quality service to all users.

The post holder will meet and greet the General Public, Clinical and Clerical Staff and will ensure that all administration processes are carried out in a timely and accurate manner.

To have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems.

There will be client and carer telephone contact and, face-to-face contact at some sites and therefore, good communication skills are essential.
- Provide admin support to the clinical team
- Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling
- Ensuring general tidiness of the reception/office environment.
- Supporting colleagues appropriately with tasks to be carried out whilst covering administration/reception duties
- Recording messages accurately in the daily diary for all team members
- Dealing efficiently, precisely and courteously with telephone callers

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts