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Retail Associate

2 months ago

Cambridge, United Kingdom Cubitts Full time

**Retail Associate**:
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have gotten used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is an alignment with our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.

**The role**:

- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfecting fitting frames
- Act as an ambassador for Cubitts, helping to educate and excite others about our mission

**Who you are**:

- Aligned to and inspire our Company Brand Values
- 1 year of retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history

**Some nice things you’ll get**:

- Complementary spectacles
- Bespoke holiday allowance
- Personalised training and development with exclusive access to the YCN platform
- Yoga classes and lots of company socials
- Mental Health Partnership with Thrive: Mental Wellbeing
- Unlimited You Can Now Business Skills Training
- Qualified financial expert Bippit

Contract: Permanent. Part-time (16h per week) Salary: Living wage of £10.90 per hour

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