Supervisor The Cloth Ear

7 months ago


Belfast, United Kingdom The Cloth Ear Full time

The Cloth Ear at The Merchant Hotel are currently recruiting for a Supervisor to join our team.

The Cloth Ear is The Merchant Hotel's comfortable public bar. The warm and welcoming interior provides the ideal environment to relax and enjoy yourself in style.

The role will involve:

- Delivering excellent customer care
- Supervising a team of 20 people
- Flexibility to work shift patterns to meet the needs of the business
- A good understanding of cash handling, rotas, payroll and stock control procedures
- Ability to further improve and build on bar standards in both food and beverage through staff training
- Using several computer packages, so strong IT skills are essential.
- Excellent customer care skills
- A minimum of 1 year’s experience in a similar supervisory role
- A proven track record of providing excellent customer care
- The ability to supervise a team of employees on a shift basis and delegate effectively
- Excellent Communication, Presentation and Interpersonal skills
- Effective Organisational Skills
- A good working knowledge of I.T Systems
- Ability to use own initiative

**Desirable Criteria**:

- Experience with a 5* environment

The Merchant Hotel offers staff:

- Company Group discount offers 20% off food in The National, Yardbird and Little Wing Pizzeria
- Paid Breaks
- Flexible working
- 29 days holiday
- Seasonal parties
- Online and Classroom Training

The Merchant Hotel are an Equal Opportunities Employer.

INDMM #Supervisor #RestaurantSupervisor #BarSupervisor

**Job Types**: Part-time, Permanent

Schedule:

- Weekend availability

Work Location: In person



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