Supervisor/team Leader

6 months ago

Leeds, United Kingdom Morgan Sindall Property Services Full time

**Permanent - Full Time, 40 Hour per week.**

We are looking to recruit a Contracts Performance Support to join our team on our Home Group and Longhurst contracts based from our office in Hunslet, Leeds.

**About the Role**

As Contracts Performance Support, you’ll be responsible for the management and administrative compliancy of the Morgan Sindall business systems and processes. Driving excellent service standards and achievement of KPIs including factors influencing profitability and basic budget management.

Assessing resourcing requirements and supporting the day-to-day activity, you’ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues to develop best practice and implement change. You’ll undertake quality assurance and drive a culture of ‘right first time’, as well as assisting and working alongside the Customer Performance Manager to manage the KPI’s and ensure SLA’s are adhered to. You’ll aid with complaint resolution utilising your operational and trade knowledge and experience.

**About You**

We’re looking for a building trade experienced individual, ideally within the social housing sector. With exceptional communication skills, you’ll be able to establish and maintain effective customer relationships and be confident when it comes to presenting to a range of people and groups. You’ll have strong administration skills, a good working knowledge of Microsoft Office and above all, an excellent customer focus.

**Benefits**
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Private Healthcare (including 24hr GP)
- Life Assurance
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
- Eye Care Vouchers

**About Us**

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
- Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success._
- MSPS are proud to support the resettlement of armed forces personnel._

INDSP

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