Refrigeration Service Controller

2 months ago

Milton Keynes, United Kingdom Dawsongroup plc Full time

**Join our team **We're looking to recruit a Refrigeration Service Controller to join our established engineering maintenance team, based at our **Head Office** in **Milton Keynes**.

This role will keep you on your toes and has a lot of elements to it. Here is a flavour of what you’ll be doing day to day:

- Focus on providing high-quality customer service, liaising with clients, suppliers and other Dawsongroup businesses
- Authorising repairs and servicing on all refrigeration and tail lift equipment on trucks and trailers
- Sourcing parts at cost effective rates form a range of suppliers
- Updating each repair/service onto the relevant database
- Checking that invoices match orders prior to authorisation

To be successful in this role:

- Be a confident communicator with an excellent telephone manner
- Have strong administrative skills
- Be PC literate with the ability to adapt to a wide variety of tasks
- Be empathetic with the ability to understand customer needs and requirements in challenging situations
- Can work well under pressure

We're looking for enthusiastic individuals who have a passion for delivering excellent customer service, as well as a desire to succeed within an industry leading organsiation.

Dawsongroup plc are committed to the continuous improvement and satisfaction of our employees, and as such, training and ongoing development are readily available, as well as an excellent benefits package.

Dawsongroup plc are committed to being an Equal Opportunities Employer

NO AGENCIES

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