Recoveries Agent

2 weeks ago

Glasgow, United Kingdom Anderson Knight Full time

Anderson Knight is looking to recruit a Recoveries Analyst to join one of our exclusive clients in the Skypark in Glasgow. My client specialises in Motor Finance. As the Recoveries Analyst you will be responsible for contacting customers who are in default with the company and seek solutions which deliver good customer outcomes.

Main responsibilities:

- Main point of contact for giving advise and negotiate with customer on suitable, affordable, and sustainable repayment plans to drive the best possible outcome.
- Complete income and expenditure assessments where appropriate and make decisions to ensure customer affordability on all repayment’s solutions.
- Updating all customer details
- Deal with vulnerable customers
- Follow all compliance procedures

Additional information:

- 35 hours per week
- Hybrid working model
- Flexibility is required at times to cover the trading hours: Monday-Friday: 8am - 8pm, Saturday: 9am - 6pm & Sunday: 9am - 6pm

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Glasgow

Reference ID: GM/AK772

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