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Consultant

4 months ago

Guildford, United Kingdom ClearCourse Full time

Career Level: 08 Career- Posting Date: 4 Jun 2024Are you an experienced Funtional Consultant looking to join a close-knit, growing, and skilled team?

If you have a proven track record in working as a Functional Consultant for Dynamics 365 software solutions and are looking for an exciting change in a rapidly evolving and growing environment, then this could be the perfect opportunity for you.

**About ClearCourse**

Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services.

Across our portfolio of software platforms, we’re creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe.

We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation.

**Job Overview**

You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to:

- Design and scope the customer membership solution needs and requirements
- Advise, build and maintain membership systems according to customer needs and specifications
- Develop excellent all round customer relations at all levels
- Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team
- Identify and clearly document the customers business requirements and processes aligning it to the Silverbear solution
- Deliver the CRM and Portal configuration, customisation and guide the implementation of the solution within each project

**Desireable attributes and experience**:

- Have minimum 5 years professional experience in a software/IT environment/membership management
- Proven record of having responsibility and managing multiple workloads with time critical deliverables _(desirable)_
- Experience of working in the Membership Management space _(desirable)_
- Able to demonstrate use of a project management methodology _(desirable)_
- Strong written & oral communication skills
- CRM experience
- Microsoft Dynamics 365 (Customer Engagement) Experience _(desirable)_
- Microsoft Power Platform Knowledge & Experience _(desirable)_
- Building Power Automate Flows _(desirable)_
- Building Power Apps (Model-driven) _(desirable)_
- Building Power BI Reports _(desirable)_

**ClearCourse Employee Benefits**
- Life Assurance and private medical cover with cash plan
- Group Income Protection and enhanced Company Pension
- Enhanced maternity, paternity and adoption pay
- Generous training budgets and reimbursement for professional memberships
- Hybrid-working model with 25 days annual leave
- 24/7 employee assistance programme including Peppy Health App
- Bike to Work Scheme
- Generous Recruitment referral scheme
- Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers

**Why ClearCourse?**

We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business.

As a ClearCourse employee, you’ll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023.

Across our business, we’re investing in our people, expanding our expertise, and developing our vision. Want to get on board? We’d love to speak with you.