Medical Secretary

To provide a full range of confidential secretarial/administrative support to clinicians and supporting clinical staff, working with mínimal supervision. To undertake audio typing and distribution of clinical and other patient-related and general correspondence, dictated by Consultants and supporting clinical staff, to achieve Trust standards of accuracy and timeliness. To be the point of contact for staff, patients and others within and outside the organisation, responding to external and internal telephone enquiries, taking appropriate and timely action required, including making appointments, giving non-clinical advice, onward referral to relevant department etc. To receive and respond to internal and external correspondence, taking appropriate and timely action as required, in accordance with Trust and/or departmental standards and processes.

To sort electronic mail, photocopy documents and circulate information within Trust or department timescales. To receive any paper clinical investigation results, and pass to the relevant Consultant for verification and action. To ensure patient information is bar-coded correctly for scanning into the electronic clinical document management system (CITO). To maintain accurate patient and GP details on the Trusts EPR and Clinical Systems, as required.

To provide cover as required during absence of colleagues. To book investigations and any necessary follow-up appointments, as directed by clinical staff, ensuring test results are presented to medical staff on receipt, where these are not available electronically. To manage electronic diaries, as required. To support arrangement of on call rotas, as required.

To organise meetings, including arranging venues, preparing agendas, collating and issuing papers and attending for taking and production of minutes, as required. To operate efficient and up-to-date administrative systems and processes for all office tasks. To maintain accurate and timely data entry to databases to meet service requirements. To prioritise own workload to meet the needs of the patients and clinical team and ensure all deadlines are met.

To support new and/or less experienced staff, as directed by line manager/head of service. Supervise work experience students and apprentices requiring experience of office work. To provide cover as required during absence of colleagues. The post holder may be required to undertake the role of Information Asset Administrator or Information Asset Owner to provide support for the control and administration of information assets within their area/department (details available on the Health Informatics web page).