Neighbourhood Warden

2 weeks ago


Surrey, United Kingdom Raven Housing Trust Ltd Full time

Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.

Want to be part of this? We’re currently recruiting for a Neighbourhood Warden to join our Estates team.

**What you’ll achieve in the role**:
The overall purpose of this role is to provide a visible presence and a wide range of estate services, liaising between Raven tenants, leaseholders and the wider community. Key responsibilities include:

- Looking after communal areas of Raven property, performing general technical tasks and maintaining a safe environment.
- Making a real difference to the quality of residents’ lives, seeking their views about community issues and helping reduce fear of crime and anti-social behaviour.
- Developing good working relationships with partner organisations and other key agencies.

**What you’ll bring to Raven**:
For this role, we are looking for someone with the following:

- Experience of maintaining grounds and properties, with ability to tackle general maintenance tasks.
- Experience of working within local communities, treating everyone fairly and courteously and showing equal consideration, respect and understanding of their needs.
- Ability to deal effectively with challenging behaviour

A driving licence is essential for this role as you will be required to drive a Raven vehicle.

You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.

DBS clearance will be required for this role.

**What Raven will offer in return**:
To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.

Our reward package includes:

- Competitive salaries
- Fantastic work/life balance with flexible working and generous leave entitlement
- Strong focus on learning and development, with opportunities to grow your skills and career
- Enhanced maternity, paternity, and adoption pay
- Funded health cash plan
- Extensive wellbeing support
- Voucher-based recognition scheme
- Retail discounts