Graduate Training Scheme

6 months ago

Birmingham, United Kingdom GuyKat Full time

**Who are GuyKat?**

GuyKat is a multi-award winning eLearning agency based in Birmingham (UK) with an office in Tampa (US). We work with some of the largest brands on the planet. At our heart we are a people-orientated professional services company. We help clients use technology to share knowledge.

**What kind of person are we looking for?**

Our business is growing very, very quickly. We are looking for great people who want to stay for the ride. We want people who are sincerely trying to find a career rather than just looking for any job.

**What is the purpose of the Graduate Trainee Scheme?**

Our graduate trainee scheme is a one year programme, involving a variety of placements that are designed to help you:

- Get an overview of the business as a whole. Whatever role you end up doing permanently, you will be better at it if you have a wider understanding of how everything works together.
- Find your place. Many of the jobs that GuyKat offers are very niche. It is unlikely that the careers service at your school or university will ever have made you aware of the types of roles we offer. By working in different roles for a year, you will get a much better sense for the direction you wish to take your career.

Upon successful completion of the scheme you would transition into a permanent role in the business. We’ll work together to find a permanent role that aligns with your interests, demonstrated capability and our current business needs.

**What type of placements can I expect?**

Over the course of the year, you can typically expect to complete placements in three different areas: eLearning Development, Professional Services and Business Development & Administration.

**Professional Services**

GuyKat partner with Docebo who produce a Learning Management System to host client’s learning content. Clients might be using the system to train their internal staff; they may be using it to educate their customers about their products. There are many different ways people wish to use the software. Whatever their use case, GuyKat work with Docebo clients all over the world to help them get full value from their investment in Docebo. Our professional services team lead these client engagements. A placement in the professional services team will be tailored to the individual and may involve time working on a mix of the following types of roles:

- Implementation Consulting. Working within our team of experts to help establish and execute a plan to get the client up and running with the system.
- Customer Success. Working with existing clients to understand if they are getting the best out of their system and helping them become familiar with new features as they are introduced.
- Help Desk/Support. Dealing with inbound queries from clients who need help on how to use the system.
- UI/UX Enhancement. Changing the look and feel of a system to customise it for a client. This role would involve learning some HTML and CSS code. As always, we don’t require people to have a computing degree if they show interest in this type of work.
- Sales. Working with new leads to establish if Docebo LMS is a good fit for them. Alternatively, we work with current Docebo Customers to explore which of our services may further help them to achieve their goals.

Whatever the specifics of the roles you undertake during your time on placement with the Professional Services team you will be exposed to working as part of a team on international projects with a wide variety of business types.

**Business Development and Administration**

This is a core placement, and fundamental to understanding the wider business. You may learn about invoicing, bills, vendor management, cashflow, marketing, trade-shows, pipeline management and other ‘back office’ functions that make the business tick. This placement will give you a flavour of general business management and marketing. We also have the opportunity for graduates interested to undergo placements covering Project Management and PMO.

**eLearning Development.**

There are subtle variations in roles in the eLearning development team. Depending on your talents and interests, you may find that you focus more or less on any of these aspects:

- Digital Media/Graphic Design. Communication online is enhanced when thought and skill has been applied to the visual presentation. We have a team of talented designers whose day jobs involve mastering the Adobe Creative Suite using products like Photoshop, Illustrator, In-Design and Premier Pro.
- Technical Development. Making interactive eLearning work is a developer role. You don't need any coding knowledge or experience here. We will train you to master various authoring tools, such as Articulate 360, to produce professional products. It may surprise you how quickly anyone, even with no formal IT background, can excel in this area.
- Quality Assurance/Testing. Clients invest a lot in our work. It cannot go to them with mistakes or bugs. We a

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