Content Creator

Welcome to the world of Despatch Cloud - If you've ever indulged in a little online shopping spree (who hasn't, right?), chances are you've already interacted with us. We're a leading eCommerce post-purchase software company, on a mission to make the post-purchase journey a seamless one.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We are looking for a passionate and creative Content Creator to join our innovative team and help us build our media machine.

**You'll be responsible for**:

- Researching and building networks with a list of influencers and experts in line with our Ideal Customer Profile (ICP)
- Presenting, filming and editing various types of creative and engaging content including (but not limited to) Podcasts, YouTube shorts, short-form explainer and informational videos, storytelling videos, customer interviews, cinematic videos and UGC/influencer-style videos, written blogs, infographics and graphical elements.
- Developing engaging scripts tailored to each platform and audience demographics.
- Owning and executing social media content from ideation to production to execution stage.
- Collaborating with the marketing team to develop a plan and schedule for content creation.
- Keep up to date with and utilise relevant industry news to our ICP
- Analysing performance data to identify trends, optimise content strategies, and refine engagement tactics.
- Engaging with viewers and followers on social media, responding to comments, answering questions, and fostering meaningful interactions.
- Monitoring and analysing social media trends and competitor strategies to stay ahead of the curve and enhance brand differentiation.
- Tracking and reporting on KPIs to measure the effectiveness of the campaigns.
- Taking ownership of the social content calendar ensuring consistent and timely delivery across various platforms and aligning all activities with the overall marketing strategy.

**What we're looking for**:

- Minimum of 2 years of experience in content creation and social media marketing.
- Comfortable being on camera.
- Proficient in recording and editing video content for social media platforms.
- Strong understanding of video production principles
- Creative individual with a passion for storytelling through visuals and narratives.
- Strong understanding of current digital marketing trends and a desire to stay up-to-date with the latest developments.
- Ability to craft compelling scripts and engaging social media content that resonates with our ICP.
- Ability to work independently and also as part of a team.
- Ability to use design tools such as Figma, Canva or the Adobe Suite
- Able to write compelling blogs and articles.

**Bonus points for**:

- B2B SaaS experience

**Location**:
Hybrid (Mixture of days between work at our Driffield based office and home)

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Will you be able to reliably commute or relocate to kelleythorpe, YO25 9FQ for this job on office days?

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person