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Receptionist

4 months ago

Dundee, United Kingdom Tenpin - Dundee Full time

**W**e are coming to YOU - Join our Dundee Team**

We are opening a brand new, state of the art family entertainment centre at Kingsway West Retail Park in August 2023.

Do you have a passion for talking to people? Do you enjoy engaging with new faces every day? If so, then read on

TENPIN IS NOT JUST ABOUT BOWLING... We are all things entertainment Arcade Machines, Pool Tables, Soft Play Area, Cocktails, Pizza’s, and Burgers Oh and not to forget our Houdini’s Escape Rooms, Karaoke Rooms and our 4D Laser Arena. We have something for the whole family to enjoy.

A career at Tenpin is like no other. Build Your Future. The opportunities are endless, and the benefits are pretty cool too

**The Role**

As a receptionist you will be responsible for first customer interactions and team communications. Part of your daily routine will involve managing bookings for our amazing activities,** **problem solving any issues that arise, assisting and providing information to customers.

You will be offered the opportunity to be trained across all key areas of the centre, to ensure that you are able to provide support to the team and deliver the best possible customer service.

You will work efficiently, show initiative and be a team player. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers

**Skills You Need**
- Previous experience, in a similar role, managing a busy booking sheet with multiple booking channels.
- Full of determination, enthusiasm, and be able to work in fast-paced environment
- Able to provide high levels of customer service and have strong communication skills
- Fully flexible around working pattern (evening and weekends will be required)
- Be approachable and helpful
- Be organised and able to multi-task

**Our Fantastic Benefits**
- Tenpin Treats - Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
- Wagestream
- Free Bowling for family and friends
- Free Food
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance - 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards

**Career Development**

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success Most of our managers joined us as a Team Member and have progressed into management or senior roles.

**What Happens Next?**

INDFOH