Sales Associate Womens Bodywear

5 months ago

Manchester, United Kingdom Selfridges Full time

A bit about the role
***A bit about the roleAs a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.**:
Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.

A bit about you
- A great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- An example of our values, a trusted and respected colleague

A bit about us
**Rewards and benefits**

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
- Generous annual leave that increases with length of service
- Up to five paid volunteering days - from beach cleans to co-ordinating food and clothing donations
- Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
- Defined pension contribution scheme
- Generous commission scheme
- Enviable team member discount including sale previews and double discount days
- Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
- Subsidised gym memberships
- Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
- Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
- Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail

**Everyone is welcome**

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.

**Our awards cabinet**

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

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