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Cocktail Bar Tender

3 months ago

Birmingham, United Kingdom Genting Full time

**Cocktail Bar Tender - 40 hours per week**:
**Salary**: £23,970.24 per annum + service charge

Department: Sky Bar & Restaurant

Location: Birmingham

Published: 17 Jun 2024

Brand: Resorts World Birmingham

Closing Date: 28/07/2024

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

An opportunity has arisen to join the fabulous team at Sky Bar & Restaurant. This role is for a full time Cocktail Bartender, working 40 hours per week. Our Bartenders greet customers, learn about their preferences, answer questions, recommend menu items, prepare and serve beverages and food. You will also upsell items, utilise proper equipment and ingredients, and handle basic cleaning duties.

Key competencies and duties include:

- ** A minimum of 1 year previous cocktail making experience is required.**:

- Welcoming customers, making recommendations and taking drink orders.
- Understanding of drink mixing tools and techniques.
- Make drinks and cocktails at our prestigious 5th floor rooftop Bar.
- Maintaining a clean work and dining area by removing rubbish, cleaning tables, washing glasses, utensils and equipment.
- A positive, engaging personality and professional appearance.
- Must be flexible to work a variety of shifts including evenings, weekends and late finishes.
- Exceptional interpersonal and communication skills.
- Strong task and time management abilities.
- Checking identification to ensure customers are the legal age to purchase alcohol.
- Adhering to all food safety and quality regulations.
- Handling cash, credit, and debit card transactions.

**What is a Genting Employee?**:
At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you
- Are enthused about working for Genting, and strongly believe in our values
- Demonstrate a positive, can-do attitude
- Have outstanding customer service skills
- Are friendly, helpful and supportive towards all team members
- Take pride in their appearance
- Reliable and hard working
- Are flexible to fit in with our 24 hour business
- Bring some personality and fun to the workplace

**What we offer**:

- Online Discount portal
- A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.