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Client Services Advisor
2 weeks ago
**Client Relations Advisor - Stockport**
**Duties: -**
- Being the 1st point of contact speaking to clients providing a full professional service.
- Answering a high level of incoming calls.
- Outbound calls to discuss updates.
- Pro-actively speaking to third parties.
- Updating the management system with any notes and amend any details where necessary.
- General administration duties.
- Resolving customer issues and dealing with complaints.
**Essential: -**
- Previous experience in a customer service role i.e., retail or office-based customer service.
- Good Education (GCSE/A-Level equivalent)
- Excellent written and verbal skills.
- Confident over the phone.
- Team Player
**Benefits: -**
- 26 days holiday plus bank holidays includes birthday off
- Full training on inception.
- Career development.
- Annual review.
- Death in Service Benefit
- Discounts for restaurants, shops, and health clubs
- Hybrid working after completion of full training.
Hours of work - Mon-Fri - 8.30-5pm - 1 hour lunch (no weekends)
Salary £22,380
**Job Types**: Full-time, Permanent
Pay: £22,380.00 per year
**Benefits**:
- Company events
Schedule:
- Monday to Friday
Application question(s):
- Are you local to Stockport?
**Experience**:
- Customer service: 1 year (preferred)
- Inbound/Outbound: 1 year (preferred)
Work Location: In person
Reference ID: 1643
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