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Sales Support Administrator

4 months ago

Thornton Cleveleys, United Kingdom BES Utilities Full time

As BES Utilities continues its growth in 2024, have a new and exciting role available for a Sales Support Administrator to join our diverse team based at our offices in Thornton - Cleveleys, Blackpool.

As part of the Sales Operations team, the Sales Support Admin will be responsible with assisting with back-office support and general sales related admin tasks. A large proportion of the role will be dealing with inbound inquires, scheduling meetings & maintaining sales records.

**Key Responsibilities (but not limited to)**:

- First point of contact for all phone enquiries
- Input live data into multiple systems
- Data Analysis on Debt & Energy Visits
- Process Contracts & LOAs for multiple suppliers
- Provide live information to Field Agents on the road
- Provide live information to Suppliers
- Manage Multiple Inboxes
- Review appointments pre and post visit and provide feedback to managers
- Escalate accounts through multiple departments

**Skills and experience required**:

- Outstanding organisational and time management skills
- Expert interpersonal skills
- Excellent verbal and written communication skills
- Self-motivated, self-directed, and willing to accept responsibility for results
- Sets high goals and standards for self and others in the organisation
- IT Literate and proficient in Microsoft Excel, Outlook, and Word
- Excellent written and oral presentation skills
- Will be comfortable operating in an environment of constant change
- Numerate and accurate with ability to solve detailed problems and use own initiative
- Basic energy and debt knowledge
- Skilled in Junifer, Big Change, UD, Teams, XOSERVE/ECOES, Max Contact (Preferred not necessary)

Training will be provided so come and join the biggest and best sales force with already thousands of satisfied customers.

**Benefits**:

- Working hours - Monday to Friday
- Buy / Sell Annual Leave Scheme
- Employee Assistance Programme (EAP)
- Access to Employee Health Scheme
- Career development
- Long Service Awards
- Employee Recognition Incentives
- Company events
- Career progression / promoting within
- Free tea & coffee
- Local discounts / benefits

**Be part of our future**

If you would love to join us as our new Sales Support Administrator, we encourage you to find out more.

**Job Types**: Full-time, Permanent

Pay: £19,000.00-£21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- administration: 3 years (preferred)

Work Location: In person