Travel Consultant

4 weeks ago


North Shields, United Kingdom Dawson and Sanderson Full time

REPORTS TO: Branch Manager

LOCATION: North Shields

**OVERALL OBJECTIVES**

As Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch.

You will have a natural affinity for people and will identify and meet customer needs, exceeding expectations at every opportunity.

In line with the Company sales process, you will create inspiring travel itineraries and explore opportunities to add value and up sell.

**KEY DUTIES & RESPONSIBILITIES**
- Provide exceptional customer service and travel solutions.
- Plan details for travel including package holidays, transportation, accommodation, and airlines.
- Make travel reservations using various booking systems and in line with company procedures.
- Identify customer travel needs and budgets to provide a tailored service.
- Create point of sale including window cards and posters to attract customers into branch.
- Collect payments recording transactions on the back-office system.
- Assist clients by resolving travel issues, complaints, and where appropriate.
- Meet and exceed agreed sales targets and profit goals for their branch.
- Participate in promotional events to increase brand and branch awareness.
- Handle foreign exchange transactions and ordering currency stock as required.
- Up sell other products including travel Insurance.
- Prepare the branch ready to begin trading and assisting in keeping the branch clean and tidy.
- Stocking the displays with collateral including brochures.

**WORKING ENVIRONMENT**

The successful individual will join a close-knit team, working collaboratively with other members of the team to maximise the performance of the branch.

**TO BE SUCCESSFUL, YOU WILL**

**Essential**
- Be a first-class communicator with a natural affinity with people and a high level of self-awareness.
- Have a positive, can-do attitude with a commitment to the success and growth of the Company.
- Have proven customer service and sales experience.
- Have strong attention to detail.
- Be a competent IT user.
- Be able to manage conflicting priorities and solve problems effectively.
- Be able to influence others, to convert enquiries into bookings.
- Have a strong work ethic and be a team player.

**Desirable**
- Have a minimum of one years’ experience as a Travel Consultant.
- Have proven travel product knowledge with a good working knowledge of booking systems.
- line training, supplier events and organised company training sessions.

**IMPORTANT DATES AND HOW TO APPLY**

**Job Types**: Full-time, Permanent

**Salary**: From £1.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Sick pay
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- North Shields: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 12/05/2023
Reference ID: TravelConsultantNORTHSHIELDS


  • Travel Consultant

    2 months ago


    North Shields, United Kingdom Dawson and Sanderson Full time

    REPORTS TO: Branch Manager LOCATION: North Shields SALARY: DEPENDING ON EXPERIENCE **OVERALL OBJECTIVES** As Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch. You will have...

  • Travel Consultant

    2 months ago


    North Shields, United Kingdom Dawson and Sanderson Full time

    REPORTS TO: Branch Manager LOCATION: North Shields SALARY: DEPENDING ON EXPERIENCE **OVERALL OBJECTIVES** As Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch. You will have...

  • Travel Consultant

    4 weeks ago


    North Shields, United Kingdom Dawson and Sanderson Full time

    REPORTS TO: Branch Manager LOCATION: North Shields SALARY: DEPENDING ON EXPERIENCE **OVERALL OBJECTIVES** As Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch. You will have...

  • Travel Consultant

    2 days ago


    North Shields, United Kingdom Dawson and Sanderson Full time

    REPORTS TO: Branch Manager LOCATION: North Shields SALARY: Depending on experience **OVERALL OBJECTIVES** As Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch. You will have...

  • Travel Consultant

    1 day ago


    North Shields, United Kingdom Dawson and Sanderson Full time

    REPORTS TO: Branch Manager LOCATION: North Shields SALARY: DEPENDING ON EXPERIENCE **OVERALL OBJECTIVES** As Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch. You will have...


  • North West London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an ambitious and experienced **Africa Travel Safari Consultants (Reservations & Operations) **to join our clients busy and friendly team due to success and expansion. This successful, dynamic and well-established travel company offers inspirational holidays to Africa including the epic Kenya and Tanzania. This role is ideal for a travel...

  • Travel Consultant

    3 weeks ago


    North London, United Kingdom Response Personnel Ltd Full time

    Job Overview: We are seeking a dynamic and customer-oriented Travel Consultant to join our team. As a Travel Consultant, you will assist clients in planning and booking travel arrangements, including flights, hotels, and transportation, to ensure seamless and enjoyable travel experiences. **Duties**: - Collaborate with clients to determine their travel...


  • North Lanarkshire, United Kingdom Love to Travel Full time

    Retail Travel Experience needed. Selling package, tailor made and cruise holidays based in either Motherwell or Bellshill shops. No weekend working in Bellshill shop. Must have a track record in selling holidays either from home or in a retail environment. Flexible work available. On Job training given. **Job Type**: Part-time Part-time hours: 21 - 28...

  • Travel Consultant

    2 weeks ago


    North Yorkshire, United Kingdom Rockpool Recruitment LTD Full time

    **Travel Consultant - York area** This is an exciting opportunity for a self-driven and motivated individual, with a genuine ability and desire to sell, to take on the highly rewarding role of Travel Consultant within an impressive, large pan-European travel group. **Travel Consultant - What will I be doing?** On joining the business you will focus on...


  • North West London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an ambitious and experienced **Africa Travel Safari Consultants (Reservations & Operations) **to join our clients busy and friendly team due to success and expansion. This successful, dynamic and well-established travel company offers inspirational holidays to Africa including the epic Kenya and Tanzania. This role is ideal for a travel...


  • North Yorkshire, United Kingdom C&M Executive Recruitment Full time

    **Luxury Travel Consultant** required for an established luxury Travel Agency based near Harrogate. As a Luxury Travel Consultant, you will be booking luxury tailor made travel for clients both face to face and over the phone, whilst offering a high level of service. You will be an ambitious Travel Consultant, with a passion for luxury travel, who enjoys...


  • North West England, United Kingdom Travel Trade Recruitment Full time

    Are you comfortable selling travel destinations over the phone? I have an excellent opportunity for a Tailor Made Africa Travel Specialist to join an established Travel company in North West London. This role entails answering calls from customers and sellingflights and tailor-made holidays to Africa. The best consultants are able to turn a flight enquiry...


  • North West England, United Kingdom Travel Trade Recruitment Full time

    Are you comfortable selling travel destinations over the phone? I have an excellent opportunity for a Tailor Made Travel Specialist to join an established Travel company based in North West London. This role entails answering calls from customers and sellingflights and tailor-made holidays. The best consultants are able to turn a flight enquiry into a...

  • Travel Consultant

    4 weeks ago


    Chester, North West, United Kingdom Revive Recruitment Ltd Full time

    Revive Recruitment are looking to engage with experienced candidates within the travel industry sector for a thriving and expanding business in Chester:The following information provides an overview of the skills, qualities, and qualifications needed for this role.Position Title: Travel Sales ConsultantLocation: Chester or Home BasedSalary: Between £23,200...

  • Travel Consultant

    4 weeks ago


    Selby, North Yorkshire, United Kingdom Pertemps SSDC DDT Full time

    Job description Pertemps Managed Solutions has been engaged by an award-winning travel agency, with a large presence in the North of the UK, to find the latest addition to the team, a Travel Consultant!  The role is diverse, rewarding and fast paced. In this role you will support clients with their holiday needs through various means such as face to face,...


  • North Yorkshire, United Kingdom TOP RECRUIT LIMITED Full time

    THE COMPANY Our client is a leading online tour operator based in the UK, selling holidays nationwide. THE ROLE Our client is looking for a Cruise Travel Consultant. Key responsibilities: - Build an excellent rapport in order to create trust, understand the customer and what they are looking for. - Fulfil the customers needs through company suppliers and...


  • Lytham St. Annes, North West, United Kingdom Clarify Consultancy Ltd Full time

    Are you passionate about hospitality, hotels and travel ? our client is recruiting a dedicated Travel Consultant to join our team. As a Tours &Travel Consultant, you will assist clients in planning and booking their travel arrangements, ensuring a smooth and enjoyable experience.Duties to include:- Provide excellent customer service by understanding clients'...


  • North Yorkshire, United Kingdom TOP RECRUIT LIMITED Full time

    THE COMPANYOur client is a leading online tour operator based in the UK, selling holidays nationwide.THE ROLEOur client is looking for a Cruise Travel Consultant.Key responsibilities: Build an excellent rapport in order to create trust, understand the customer and what they are looking for. Fulfil the customers needs through company suppliers and booking...

  • Travel Consultant

    4 weeks ago


    Selby, North Yorkshire, United Kingdom Pertemps SSDC DDT Full time

    Job description Pertemps Managed Solutions has been engaged by an award-winning travel agency, with a large presence in the North of the UK, to find the latest addition to the team, a Travel Consultant!  The role is diverse, rewarding and fast paced. In this role you will support clients with their holiday needs through various means such as face to...


  • Manchester, North West, United Kingdom French Selection UK Full time

    FRENCH SELECTION UKCandidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Dutch speaking Business Travel ConsultantSalary: up to £28,000 pa, depending on experience + bonus and benefits(32 days holiday, Buy/sell holiday scheme, Private medical insurance and more)Location:Home-based, UK or...