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Support Service Worker

4 months ago

Durham, United Kingdom Thirteen Full time

**Role Category - the way you'll work**:

- This role has been categorised as a _**_hub-based_**_ role. This means that you’ll be based at a Thirteen site, primarily because you’re dealing with customers in-person or because you need access to key equipment. You probably won’t travel around the area for work very much and it’s unlikely that you’ll be expected or able to work from home._

**The Role & The Person**:
This position is based within our Women’s Refuge, supported accommodation scheme in the North of County Durham. We provide temporary emergency accommodation for women and children fleeing domestic abuse.

We are looking for a Support Service Worker to join our team. As a Support Service Worker, you will deliver a quality support service within the refuge this will include support around safety, domestic abuse recovery, housing, benefit and money management, health and wellbeing.

The refuge consists of 4 members of staff, working on a rolling rota, the refuge is staffed Monday to Friday 9am - 7pm with an out of hours emergency on call service provided by staff on a rolling rota which includes one weekend standby in four.

We are looking to recruit an individual who has skills of supporting vulnerable client groups, knowledge of safeguarding and empowering clients to achieve positive outcomes.

You will have the ability to work as part of a team to achieve the outcomes set out by the commissioning bodies, whilst also demonstrating a Team Thirteen approach to service delivery.

We are looking for someone who can understand support plans, risk assessments, safeguarding policies, and procedures.

You will have a NVQ Level 2 or equivalent qualification or demonstrable experience.

Previous experience of supporting families fleeing Domestic Abuse is desirable.

A full UK driving licence or access to a vehicle and ability to travel across the region is required is essential.

**The future is exciting, and we only want the best to be part of it.**

**At Thirteen we're about homes and so much more.....**:
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

**So come and be part of making a difference. Great days for everyone are made at Thirteen.**

**Are you up for the challenge of bringing our vision to life and having great days at work?**:
There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Emma Scott, Care and Support Team Leader for an informal discussion. Emma can be contacted on 07814 283875.

**NO RECRUITMENT AGENCIES PLEASE