Legal Assistant

6 months ago

Manchester, United Kingdom Hudgell Solicitors Full time

**Legal Assistant (Civil Liberties Department)**

**Hull/Manchester**

**Salary dependent on experience**

**About Hudgell Solicitors**

Hudgell Solicitors is proud to be one of the country’s most progressive and experienced law firms, committed to ‘Righting Wrongs’, fighting for clients, standing up for the vulnerable and giving a voice to those seeking justice.

For more than 25 years we’ve provided genuine, clear and honest legal advice to people in cases relating to medical negligence, personal or criminal injury, civil liberties, travel and inquests.

You will be joining an award-winning firm - recognized as one of the UK’s Best 250 by The Times four years in succession.

We are 100% committed to our clients, our people and the community.

With offices in Hull and Manchester, we are a growing and developing firm, whose agile and adaptable approach promises an exciting career.

**About the role**

**We are looking for**

We have an exciting opportunity to join our Civil Liberties Department and make difference in people’s lives. The Legal Assistant is pivotal in securing potential clients and providing legal and administrative support to our legal teams. This is a busy and challenging role which offers a great opportunity for rewarding client work. This is an ideal role for someone who may already hold a role in the legal sector or for an ambitious law graduate with or without experience working in a law firm who is looking to further develop their career.

**What you will be doing**
- Set the tone of the initial client journey in accordance with our company values through your upbeat, but empathetic, handling of initial client queries.

Following assessment, notify the client of our decision and deal with any follow up correspondence
- Record new enquiries and open files on the case management system.
- Assist with the preparation of electronic Court bundles.
- Support fee earners generally in the running of the cases.
- Respond to post, telephone enquiries and queries from clients, experts and colleagues where appropriate, in order to progress cases effectively.
- Excellent verbal and written communication skills
- Ability to deliver excellent client care and possess empathy and compassion to help guide our clients through challenging personal circumstances.
- Adherence to laws and best practices regarding dealing with client data.
- High degree of attention to detail and trustworthiness.
- Have excellent organisational skills and time management skills.
- Be respectful towards others and have a positive, willing and 'can do’ attitude.
- Be keen to learn, interested in driving your own career progression and be proactive in taking ownership of this.
- Be IT literate, including knowledge of using case management software, ideally Proclaim.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester, M2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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