Office Supervisor

4 months ago

Cwmbran, United Kingdom Midland Building Products Full time

Midland Building Products Group is the UK’s leading independent stockist of doors from all major suppliers, and a market leading manufacturer of standard and bespoke fire doors, doorsets and glazed screens.

Joinery Specialists Ltd, part of MBP Group, are currently seeking an experienced and professional Office Supervisor to ensure a smooth running of a busy sales office. To support the sales and production departments in administration duties including responding to queries from internal and external customers, whilst maintaining relationships with several key accounts

This is a full time, permanent position for 40 hours per week Monday - Friday.

**KEY RESPONSIBILITIES AND PERFORMANCE MEASURES**:

- Support team with administrative duties, ensuring tasks are completed in a timely manner.
- System management of quotations
- Ensure all orders are processed
- Complete management of purchase orders, booking in and stock control
- System management of transportation via delivery planning and lorry allocation
- Dealing with customer complaints internally and externally via non-conformance reporting.
- Must be able to motivate and positively influence staff to ensure all tasks are complete
- Manage effective communication channels between customers, suppliers and staff members
- Maintain a high level of customer service
- Comply with Health and Safety policies and procedures.
- .and any other duties required to assist in supporting the achievement of Company objectives_

**MINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED**:

- Good basic standard of education required (GCSE level minimum)
- Experience of working in a busy and fast paced working sales environment
- IT literate - Word, Excel
- Numerate with good accuracy and attention to detail
- Data Entry experience
- Must have excellent customer service skills

**KEY BEHAVIOURAL COMPETENCIES**:

- Methodical and organised
- Conscientious
- Eye for detail
- Good team player
- Good verbal and written communicator

**Job Types**: Full-time, Permanent

**Salary**: From £26,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Wellness programme

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cwmbran: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: OS-JSL

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