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Relationship Executive

4 months ago

Leicester, United Kingdom Newcross Healthcare Solutions Full time

**Job details**:

- Posted 25 August 2023
- Salary£25k per year + Up to £8,000 bonus
- LocationLeicester
- Job type Permanent
- DisciplineRecruitment & Workforce, Office jobs
- ReferenceINT-RE-LEI-6616
- Referral6616
- ContactVictoria Leonard

**Job description**:
**Job Title**: Relationship Executive

**Reporting to**: Territory Operations Manager

**Location**: Remote based (Leicestershire, Notthinghamshire, Staffordshire, Warwickshire)

**Salary**:£25,000 + up to £8,000 bonus

**Benefits**:

- ** Pension**:

- ** Training and Personal Development Support**:

- ** myHealthPlan**:Access to a virtual GP and mental health support through a ‘best on class’ Colleague Assistance Programme (EAP)
- ** Perks at Work**:Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
- ** 28 days annual leave **including bank holidays (rising to 33 after the first year and increasing with length of service)

**Who are we?**

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.

**Who are you?**

Strong communication and interpersonal skills are essential for success in this role. You'll be the bridge between our clients and our healthcare professionals, making clear and empathetic communication crucial. Additionally, proficiency in leveraging technology and systems is essential for efficient operations. Being comfortable with technology allows you to streamline processes and make data-driven decisions, ultimately contributing to our growth objectives.

**What will you do?**

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

- You will play a pivotal role in the continuous growth of your branch and support the Territory Operations Manager.
- You will be dealing with a large volume of calls helping to manage our Healthcare employees.
- Booking and coordinating shifts, dealing with queries amongst other responsibilities.
- Helping to strengthen our new and existing relationships with both our healthcare workforce and clients through effective engagement, first class customer service and solid account management.
- Fully understanding your client's business and ensure their ongoing needs are met.
- Using bespoke software systems to co-ordinate staff bookings.
- Ensuring healthcare staff feel engaged and valued, manage their training needs and encourage and support them to develop and expand their skills and knowledge.
- Proactively seeking feedback to identify where we can improve and drive positive change..

**Equality, diversity and inclusion**:
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.