Customer Service Representative
5 months ago
Job Summary:
We are seeking a highly motivated and customer-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
**Responsibilities**:
- Communicate with customers, and resolve issues
- Assist customers
- Provide exceptional customer service by actively listening to customers' concerns and finding solutions
- Upsell products or services to maximize sales opportunities
**Requirements**:
- Fluent in English
- Excellent phone etiquette and communication skills
- Strong analytical skills to identify customer needs and provide appropriate solutions
- Proficient in data entry with high accuracy
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Previous experience in customer service or related field is preferred
Pay: From £11.90 per hour
Expected hours: 38 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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