Inside Sales Advisor

2 months ago


Peterborough, United Kingdom Coloplast Full time

**Location**:
Peterborough, East Anglia, GB

**Job Family**: Consumer

**Country/Region**: United Kingdom

Inside Sales Advisor

Our Wound Care division is looking for an Inside Sales Advisor to deliver customer care and lead generation expertise together to support the delivery of the division’s revenue growth.

You will be required to qualify Customer leads generated via digital and territory campaigns. Your main objective is to nurture and develop customer relations through outbound phone calls and virtual meetings or booking face to face appointments with the Territory Managers and field-based teams. In addition, you will provide superior level Customer Service and Trouble-shooting for customers in an outbound calling capacity. Your performance in this role will contribute to top-line revenue growth, customer acquisition levels, and profitability.

This role will cover Scotland but will be based in our Peterborough office. You will also be required to travel to Glasgow for bi-monthly business reviews with the wider sales team.

**The main duties of the role are**:
Qualify potential sales opportunities over the telephone
Work collaboratively with Field Sales teams, Marketing teams and our Nurse Team
Be responsible for nurturing and developing all leads presented to you to ensure the business opportunity is optimised
Craft comprehensive and concise written communications to Customers and Field Sales Teams
Use exceptional telephone skills to gain information and understanding from customers to be able to offer suitable and appropriate products and service solutions
Cultivate and develop initial customer relationships
Sales administration
Actively use Salesforce CRM for recording activity & maintain lead database

**Essential experience**:
Experience working in sales/telesales role or sales support role or Account Management
Experience operating in a fast-paced environment
A track record in meeting targets
Excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with all levels of the organization and business relevant customer groups
Attention to detail

Need more information?

Deadline

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.

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