Customer Service Administrator

6 months ago


Glasgow, United Kingdom CCA Recruitment Group Full time

CCA Recruitment Group is working together with Scottish Friendly, who are thriving and very well known in the world of financial services, they have over 160 years’ worth of history and offer a variety range of products and services. As a duo we are looking to recruit and find dedicated individuals who care about their customers and aim to resolve their issues as quickly as possible.

**Customer Service Administrator - HYBRID**
- Monday to Friday
- 35 hours per week
- You will work between 08.30am - 5.30pm
- Starting salary £19,838 up to £22,696
- Glasgow City Centre - Blythswood Square Office
- Plus a range of benefits including healthcare enhanced pension and much more

**What will you be doing?**

**To be considered for this role, you must have**:
Previous experience working in customer service is essential, this could be experience from a face to face or a telephony role, it would be beneficial if you did have previous contact centre experience but it is not essential. You must be IT literate, as you will be working with multiple systems, however full training is provided.

**Are you ready for a new challenge?**

**Disclaimer**

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

**Job Types**: Full-time, Permanent

**Salary**: £19,838.00-£22,696.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free fitness classes
- Health & wellbeing programme
- Referral programme
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Glasgow, United Kingdom QCMD Full time

    JOB TITLE: QCMD Customer Services Administrator **LOCATION**:Unit 5, 5 Technology Terrace, Todd Campus, West of Scotland Science Park, Glasgow G20 0XA **POSITION REPORTS TO**:Lead Project Manager JOB SUMMARY: The **QCMD Customer Services Administrator** will work closely with the Customer Support and Project Management team to provide high level...


  • Glasgow, United Kingdom Clarkson Owens Recruitment Limited Full time

    The purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered. **Responsibilities**: **As a Customer Service Administrator, you’ll be...


  • Glasgow, United Kingdom Capita Full time

    **Location: Office is located at SkyPark Finnieston Square Glasgow.** **Salary: £24,044.80** **Contract Type: Permanent. Hybrid working contract.** **Hours: 40 Hours a week Monday - Friday 8am - 6pm. No weekend hours.** We are seeking a full-time Customer Service Administrator to be part of our vibrant team. Your day-to-day tasks will involve processing...


  • Glasgow, United Kingdom Motus Commercials Full time

    Job Introduction Motus Commercials located in **Glasgow** is on the lookout for a dedicated **Administrator** to join our friendly team providing exceptional levels of service to our customers. The position will see you working: **Monday to Friday 08.00am - 16.30pm** **Salary - £27000** From day 1 as a Motus Commercials colleague, you will have access to...


  • Glasgow, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Customer Service Administrator To achieve customer and client KPI targets in relation to all contacts...


  • Glasgow, United Kingdom Grahams Family Dairy Ltd Full time

    Graham’s the Family Dairy are seeking to recruit a permanent part time Administrator/Customer Service, working Saturday 8am - 5pm and Sunday 8.30am - 5pm. You will be the first point of contact for all customer queries, orders, and complaints and will pursue these to a satisfactory conclusion in a timely manner. You will be responsible for inputting...


  • Glasgow, United Kingdom Optima Health Full time

    **Job Title**: Customer Service Administrator **Location**: Glasgow, G2 6TS **Salary**: £22,010.56 **Contract Type**: Permanent **Hours**: Full time 37.5 hours, Monday to Friday **Role Summary** You'll be working within our Occupational Health administration team, providing systems and other support services, helping us deliver and maintain the highest...


  • Glasgow, United Kingdom Meraki Full time

    Meraki Talent's Glasgow based Financial Services client is looking for a Customer Service Administrator - Inbound to join an expanding team. **Responsibilities of the Position**: - First point of contact for all customers - Managing customer expectations and resolving issues - Process sensitive information - Inputting data - Collating and maintaining large...


  • Glasgow, United Kingdom Downing Full time

    **Customer Service Administrator** **Glasgow** **Full Time** **9 Month FTC - Maternity Cover** Downing is an award-winning leading developer, owner and operator of bespoke, luxury student accommodation across the UK. We have been operating for over 30 years and currently have 15 buildings in 9 major cities, with additional impressive schemes currently...


  • Glasgow, United Kingdom Downing Full time

    **Customer Service Administrator** **Glasgow** **Full Time** **Permanent** Downing is an award-winning leading developer, owner and operator of bespoke, luxury student accommodation across the UK. We have been operating for over 30 years and currently have 15 buildings in 9 major cities, with additional impressive schemes currently under...


  • Glasgow, Glasgow City, United Kingdom Glasgow Full time

    About Glasgow City Council Glasgow City Council is seeking a highly skilled and motivated Customer Service and Administrative Clerk to join our team. As a key member of the Customer & Business Services (CBS) team, you will provide administrative support to the council family, employees, and citizens of Glasgow. Your main duties will include providing...


  • Glasgow, United Kingdom Downing Full time

    **Customer Service Administrator** **Glasgow** **Full Time** **12 Month FTC - Maternity Cover** Downing is an award-winning leading developer, owner and operator of bespoke, luxury student accommodation across the UK. We have been operating for over 30 years and currently have 15 buildings in 9 major cities, with additional impressive schemes currently...


  • Glasgow, United Kingdom M.E.S. Limited Full time

    MES Ltd are a New Build Electrical and Plumbing Contractor based in Cumbernauld Glasgow. We are recruiting for a full-time Customer Care Coordinator to join our team. This is an exciting opportunity to be part of a fantastic team. Job Type : Full-time permanent. Office based Monday to Friday 39 Hours per week. **Duties and responsibilities will...


  • Glasgow, Glasgow City, United Kingdom Pertemps Network Group Full time

    About the Role:Pertemps Network Group is recruiting a Customer Service Administrator to work with our client in Glasgow. The role is office-based, with shifts worked on a rotational basis within the hours of 8:45am and 5:30pm.Key Responsibilities:Taking inbound calls from customers and providing quotations and processing ordersOperating and maintaining...


  • Glasgow, United Kingdom Mercer Full time

    Client Service Administrator - Mercer Marsh Benefits (MMB) We are recruiting a Client Service Administrator to join our Glasgow team. This part of the business is responsible for advising corporate clients on all aspects of the insured benefits relating to Pensions, Group Income Protection, Group Life Assurance and Critical Illness. What can you expect? -...


  • Glasgow, United Kingdom Ecotech Contracts Full time

    '''Job Summary:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring a positive experience. '''Responsibilities:''' This is a full-time...


  • Glasgow, United Kingdom Service Graphics Full time

    **Role Purpose**: Service Graphics are looking for a full time Customer Service Executive to join our Customer Service team. This role is office based from our Glasgow branch. The purpose of the role is to support the day to day running of assigned Customer Accounts for the branch. **Main Accountabilities**: - Manage and proactively monitor the status of...


  • Glasgow, United Kingdom CCA Recruitment Full time

    CCA Recruitment are delighted to be working in partnership with our client who due to their continued growth are looking for a Customer Service Administrator to join their team. The role will be based on site in Glasgow and offers excellent training, benefits and ongoing development and progression opportunities. **Key Responsibilities**: - Using computer...


  • Glasgow, United Kingdom Coffee Service Group Full time

    **Role overview** **About us**: At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new...


  • Glasgow, United Kingdom Cbw Staffing Solutions Full time

    Customer Service Advisor - East Renfrewshire - Up to £25,000 DOE CBW has an excellent new opportunity for a customer service advisor to join a leading renewable company.Your main duty will be to schedule engineer visits via phone calls from customers and booking in diary slots.You must have excellent communication skills and be willing to learn within this...